SunPower, Inc.Reviews of us.sunpower.com

Response from SunPower, Inc.Feb 11, 2026

Hi, thank you for taking the time to share your experience and for the kind words about our service and customer support team. We’re glad to hear those aspects met your expectations. Our team would be happy to review your system’s production with you and discuss whether any adjustments or expansion options might help better align with your expectations. Please don’t hesitate to reach out to us at [email protected] directly so we can take a closer look. -Emma A.

Response from SunPower, Inc.Feb 9, 2026

Hi Taylor, thank you for the kind words! We’re glad the process was easy and that everything went smoothly with your HOA. We appreciate you choosing us and taking the time to share your experience! - Katie G.

Response from SunPower, Inc.Feb 6, 2026

Hi Jon, thank you for taking the time to share. We’re glad to see your system is performing well and is meeting its lifetime production estimate, with last month’s production exceeding expectations. Electric bills can still vary based on usage, seasonal rates, and utility charges, but we’re happy to review your account with you if you’d like help understanding your bill or system performance. Please feel free to contact us at [email protected]. - Katie G.

Response from SunPower, Inc.Feb 4, 2026

Hi Albert! Thank you for your feedback! We’re glad to hear that the installation went smoothly and that you were happy with the crew’s work. We apologize for the inconvenience caused by the incorrect part and the need to schedule a second day. If you need any further assistance, please don’t hesitate to reach out to us at [email protected]. -Emma A.

Response from SunPower, Inc.Jan 30, 2026

Hi Shannon, thank you for sharing your feedback! We’re glad to hear the sales process and installation went well, and we’re sorry for the lack of communication during the period between installation and Permission to Operate. We understand how important that phase is and your feedback has been shared internally to help us improve communication during that final stretch. We appreciate you bringing this to our attention and thank you for choosing SunPower! - Katie G.

Response from SunPower, Inc.Jan 19, 2026

Hi RH! Thank you for taking the time to share your feedback. We’re glad to hear that you found our team pleasant and skilled, and that you were satisfied with the overall outcome of your project. We also appreciate your understanding regarding the complexity of the work and the coordination involved. Your comments are valuable to us, and we’ll use them to continue improving communication and coordination on future projects. Thank you for choosing us. -Emma A.

Response from SunPower, Inc.Jan 19, 2026

Hi! Thank you for sharing your experience with us. We appreciate your patience throughout the process, especially as the initial construction approach was reevaluated and adjusted to align with your architect’s recommendations. We are glad to hear that once the revised plan was in place, our team was able to provide helpful and efficient service. Thank you for allowing us to move forward and for trusting us to deliver a solution that meets your needs. -Emma A.

Response from SunPower, Inc.Jan 19, 2026

Hi Elizabet! Thank you for your feedback. We’re glad to hear you had a positive experience and appreciate your support of SunPower! -Emma A.