Manuel Nieto R.
Fast service
Fast service, best solutions
Response from OVHcloud USMar 3, 2025
Thank you for your very positive review! Pascal

OVHcloud US is a global cloud provider offering a large range of cloud services. Our portfolio includes:Public Cloud & PaaS (GPU, AI Solutions, Kubernetes, Managed Databases, etc.)Private Cloud (Dedicated Servers, VMware, Nutanix, etc.) VPSOVHcloud is an innovator in data center design and management for nearly two decades. We build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider.We offer sustainable and eco-friendly cloud solutions. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system.We are a pure-play infrastructure provider. We will maintain your cloud infrastructure and ensure high availability, performance and connectivity so you can concentrate on building your business.
OVHcloud US (us.ovhcloud.com) has 305 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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IT & Communication · BRISTOW, Virginia
Excellent

IT & Communication · McLean, Virginia
Excellent

IT & Communication · Alexandria, Virginia
Excellent

IT & Communication · Midlothian, Virginia
Excellent
Showing 243 reviews with 5 stars · Clear filters
Manuel Nieto R.
Fast service, best solutions
Response from OVHcloud USMar 3, 2025
Thank you for your very positive review! Pascal
B.K.
I recently encountered some limitations due to US-based restrictions, which made it necessary for me to cancel my service with OVHcloud US. Initially, I was concerned about their no-refund policy, but their support team, specifically Ayele K, handled my request quickly and professionally. Even though refunds aren't typically provided per their Terms of Service, they made an exception and processed mine as a courtesy, which I greatly appreciate. Their responsiveness and customer-focused approach made all the difference. Overall, while some policies may be strict due to regulatory reasons, their support team is top-notch and willing to assist where possible. Kudos to OVHcloud US for their excellent service! ⭐⭐⭐⭐⭐
Response from OVHcloud USFeb 21, 2025
Hello, We appreciate you taking the time to share your experience. We're glad to hear that Ayele K was able to provide you with a positive experience, even in a challenging situation. We're pleased that you found our team's responsiveness and customer-focused approach helpful. Pascal
Derek F.
I haven't really found a better value. This is where I moved all my infrastructure.
Response from OVHcloud USFeb 21, 2025
... and we thank you for that, Derek! Pascal
Ivy C.
I would like to take a moment to express my sincere gratitude for the excellent support I received from the US OVH team regarding my billing prepayment and service renewal issue. First, I want to thank Oscar P. (OVHcloud Support) for his prompt and efficient responses throughout the process. His assistance was invaluable in addressing my concerns and ensuring everything was clear. A special thank you to Porchea M. (Customer Support Specialist) as well, who professionally and quickly resolved my issue with the service renewal and billing setup. The way Porchea handled the matter left me very impressed with her expertise and efficiency. Additionally, I would like to acknowledge the efforts of the colleagues from the Digital Billing Team who were responsible for processing and resolving my billing queries. Your seamless collaboration and attention to detail ensured that the entire issue was resolved smoothly. The level of after-sales service I experienced from US OVH was outstanding. The communication was smooth, and the entire team worked together to provide a comprehensive solution, making the whole experience very comfortable and reassuring. I highly recommend US OVH for their top-notch customer support. Thank you once again for your excellent service!
Response from OVHcloud USFeb 21, 2025
Hello Ivy, We are thrilled to hear about your positive experience with our OVHcloud US team. We truly appreciate your kind words and recognition of the efforts made by Oscar, Porchea, and the Digital Billing Team. It is our goal to provide exceptional customer support and we are delighted to know that we were able to meet your expectations. Thank you for being an OVHcloud US customer! Pascal
Ethan H.
Very helpful support with very fast response time! Thank you OVH!
Response from OVHcloud USFeb 5, 2025
Thank you for your review and for being a customer, Ethan! Pascal
Golam S.
I am new on OVH, But the support was awesome.
Response from OVHcloud USJan 13, 2025
Glad to hear that! Thank you for your feedback! Pascal
Rama K.
Good support For the price we pay, did not expect that good support. Very friendly, accurate and quick support.
Response from OVHcloud USJan 13, 2025
Hello Rama, Thank you for your kind words and for being an OVHcloud US customer! Pascal
UpFromTheDepths
Big shoutout to Kelsey S. and Adel Y. for their wonderful service helping me acquire another server to run my game servers on! Couldn't have asked for better support!
Response from OVHcloud USJan 13, 2025
Hello, We appreciate the shout-out! Thank you for your business! Pascal