OVHcloud US Reviews | Read Customer Reviews of us.ovhcloud.com

OVHcloud US Reviews | Read Customer Reviews of us.ovhcloud.com

OVHcloud US reviews

Showing 243 reviews with 5 stars · Clear filters

Anonymous C.
Feb 3, 2023
Underrated
Have always heard from associates that OVH support/sales was awful so never bothered or needed to contact them (no issues) but have been a customer for years. Recently was considering ordering another server and left it on checkout while trying to decide. Kelsey reached out to me to answer any questions and assist with trying to find a solution for my workload. Very helpful and responsive. I regret taking my associates word and not contacting them sooner.
Response from OVHcloud USApr 23, 2023
Hello, we're glad to hear that Kelsey reached out to assist you and provided helpful and responsive service. At OVHcloud US, we strive to provide excellent customer service and support, and we appreciate your feedback. Thank you for choosing OVHcloud US and being a customer for years. We're glad we were able to assist you in finding a solution for your workload! Pascal
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Kenneth N. R.
Jan 31, 2023
An excellent experience in the areas of…
An excellent experience in the areas of services and management.
Response from OVHcloud USApr 23, 2023
Hi Kenneth, this is great to hear! Thank you for choosing OVHcloud US. Pascal
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J L.
Jan 30, 2023
Amazing customer service from Adel…
Amazing customer service from Adel Yazgi. Excellent servers and always a great company to use when requiring servers with short notice.
Response from OVHcloud USApr 23, 2023
Thank you for sharing your positive experience with us! We're thrilled to hear that our servers have met your needs. We appreciate your feedback and your continued trust in OVHcloud US. Thank you for choosing us! Pascal
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pejman B.
Jan 27, 2023
Mahmudul H
Mahmudul H , the customer service was of great help today. thanks again !
Response from OVHcloud USApr 23, 2023
Hello Pejman, we're glad that Mahmudul was able to help you. Thank you for choosing OVHcloud US! Pascal
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Phong N.
Jan 26, 2023
Best providers hosting
Best providers hosting I have nice support with Adel Y. I recommend use this services
Response from OVHcloud USApr 23, 2023
Thank you for your feedback and for choosing OVHcloud US! Pascal
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Florian P.
Jan 26, 2023
Great customer service
During the setup of our company account, we got in contact with Kelsey Segerson and she really did a great job at customer service and was a great help in setting up our account and getting everything going. Can only recommend
Response from OVHcloud USApr 23, 2023
Thank you for sharing your positive experience with Kelsey! We're glad to hear that she provided great help in setting up your company account and getting everything going smoothly. We appreciate your recommendation and thank you for choosing OVHcloud US! Pascal
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Gilles
Jan 25, 2023
Just had a useful chat with Suhail R
Just had a useful chat with Suhail R. of customer service. Was given techical advice and pointers for my project. Very much appreciated.
Response from OVHcloud USApr 23, 2023
Hello, thank you for sharing your positive experience with Suhail and our customer service team at OVHcloud US! We're glad to hear that you received useful technical advice. We appreciate your feedback and thank you for choosing OVHcloud US! Pascal
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Walt
Jan 21, 2023
OVHcloud runs a solid datacenter
OVHcloud runs a solid datacenter. Run 4-6 servers at any given time with them. I had a glitch when ordering a server, price came up wrong in the cart. Opened a support ticket and had my server delivered the next day. It happens. Their support is great. I needed a hard drive at my other DC. Due to crap forecasting they told me it would take three weeks. Five weeks later their "CTO" told me it was "not beneficial for them in any way to ship one drive to the DC and have a tech mount it" when he knew my site was offline waiting for that storage. Terrahost 0/4 would not recommend. I moved this server back to OVHcloud without additional delay!
Response from OVHcloud USApr 23, 2023
Thank you for sharing your positive experience with OVHcloud US and for your continued support as a customer! We're glad to hear that you've had a solid experience with our datacenter and that our support team was able to quickly resolve your issue with the server pricing glitch. We understand that unforeseen issues can occur, and we strive to provide excellent support to our customers. We appreciate your recommendation and thank you for choosing OVHcloud US! Pascal
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