OSIM USAReviews of us.osim.com

I have been using Osim massagers for a few years. The products are very good and durable. The sales people are professional and patient. When l buy massager, Osim is my only choice.

I first reached out to Osim via the website. They responded quickly and were very helpful. They also called me back to see if I had any further questions (I did). My wife and I went to the Metrotown store and were able to try out the products in person. The staff were knowledgeable and helpful.

I had the pleasure of dealing with Osim's team, and I must say, their service exceeded my expectations. From the moment I walked in, their staff displayed professionalism and a deep understanding of their products. The knowledge they shared about warranties and repair costs left a strong impression on me. I highly recommend Osim for their exceptional service and expertise.

I had a fantastic experience with Derek Zhang at Osim. His professionalism was truly remarkable, and his in-depth knowledge of the warranty and repair cost was impressive. I was thoroughly satisfied with the level of service he provided.

Personalized massage experience at the comfort of your home 🩵 got the uJolly 2 Smart Back Massager and uSqueez 2 Smart Leg Massager from my hubby as a gift and I love it. Will be using it everyday 😊

My husband purchased the UDiva chair for my 50th birthday in July 2023. It arrived broken. The rollers didn’t work. It took three weeks to get it fixed. I used it 6 times and the rollers are off track again. We called for a repair 8/21 and we still haven’t heard back. It is September 1. This chair continues to be on sale. Now you know why. It’s horrible. We were told we can return/exchange in 30 days but when my husband saw receipt, it stayed final sale no return..

Mico was super helpful! Great experience.

Knwoledable, friendly and attentive staff at Metrotown location