Tjebbe B.
Best costumer service ever
Best costumer service ever
Four Sigmatic is a US company specialized in superfoods, functional mushrooms and adaptogenic herbs.
Four Sigmatic (us.foursigmatic.com) has 41 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
41 approved reviews, newest moderated first
Tjebbe B.
Best costumer service ever
Tsvetelina N.
I am seriously unhappy with the service of that company. I've ordered coffee from them, because I wanted to try and decide if I like it and then to consider subscription or ordering again. I've received the coffee on time, I've tried it and didn't really like it that much to even consider ordering again. Bear in mind, that the coffee is quite costly. After 2 weeks, Four Sigmatic took again the same amount of money from my card without my permission and they've send me again coffee. I wrote an email asking how can they decide from my behalf if I want to order again and they said that I have a subscription, which I've never made. I was really careful when I made the purchase, as I know a lot of companies are working like that, (tricked you in subscription), I didn't even made an account and did only one time purchase. They replied that they will cancel my subscription and will refund my money, which they never did. So I had to call my bank and ask for cancellation so to be able to have my money back after more then a month. Now, even though I cancelled many time the advertising emails that I am receiving, they continue to send them and I can't stop them. My overall experience was bad and I would never order from that company again.
Mickey R.
It’s very hard to get a hold of this company they wanted you to either text or email them when you call them they direct your attention to text messaging I order product Friday and never And never got a tracking number can’t get a hold of anybody it only tells me what I bought and I’m going on vacation and it’s terrible when you can’t get a hold of anybody so that’s why I give it a one star I never use the product as of yet
Rebecca R.
The product is great, but the customer service is a bit terrible. An automated phone line puts you through to a text service that asks what your question is, you tell them and then they text and say they're not in the office but can be reached Mon-Fri between 9am-5pm. It's 11.51am on a Wednesday. No option for expedited shipping. All in all, if you want to purchase on their terms then by all means, but I need a bit more flexibility, and certainly a more functional level of communication. Shame
Beatrice P.
Love Four Sigmatic's mushroom coffee blends! I am not much of a coffee drinker because of the taste of the roast. However, when I tried Four Sigmatic coffee blend I was hooked. I have ordered regularly in the last two years and now tried their protein powder and love it! Other protein powders that are made vegan give me stomach upset, but not the one from Four Sigmatic. Five stars all the way!
Susan D.
Never a membership fee, always 20% OFF subscription products and FREE shipping as well! They often send samples and freebies, everything's organic. Anyone that's worried about their cognitive function should really give the FOCUS blend a try! Even if, like me, you hate mushrooms!
Jessica_Marie
I’ve purchased many different products from this company and it’s definitely the best! I love the mushroom teas and coffees and I thought they were going to taste terrible but they surprisingly weren’t. I feel like that is obvious but if you’re purchasing these products it’s for the for the health benefits and not the taste. Honestly, if they did taste like trash I’d still buy them. Lions Maine is my go to but I love them all. Recently they came out with a protein and I’m obsessed!! I’ve never found a protein powder that hasn’t hurt my stomach until this one. I thought it was just me and my weird stomach but my friend said the same thing!
Munchkinbear
I drink the lion's mane coffee occasionally and it does wonders. I am a STEM student so I need my brain to function at its fullest and the shrooms really help out. No taste whatsoever :) I do the cold brew method. I hope they will come out with a decaffeinated version as well.