Four SigmaticReviews of us.foursigmatic.com

As a best-selling author of four separate business books, here's a business lesson: The website checkout flow tricked me into an accidental subscription (I intentionally selected what appeared to be a one-time purchase). I only discovered it when the second box arrived. Support replied quickly via text, but required me to pay return shipping before issuing a refund. This was a missed opportunity. A simple goodwill refund + letting me keep the product would’ve turned me into a promoter — I could’ve shared the coffee with coworkers and likely created new customers. Instead, I had to orchestrate the return before receiving a refund. So instead of a win-win, they’ve created a lose-lose situation. I hope they consider this in their future dealings with customers. Small gestures build loyalty. Friction like this creates vocal detractors.

Like the variety of coffees, but the customer service is terrible! They may need to invest in a few more humans... and there are much better chatBOTs that could help. The experience is so bad, I might just stick with CUPPA.

Average product, below average customer service aka spam machine. They don't respond to unsubscribe requests. Not worth.

The product is great, but the customer service is a bit terrible. An automated phone line puts you through to a text service that asks what your question is, you tell them and then they text and say they're not in the office but can be reached Mon-Fri between 9am-5pm. It's 11.51am on a Wednesday. No option for expedited shipping. All in all, if you want to purchase on their terms then by all means, but I need a bit more flexibility, and certainly a more functional level of communication. Shame

I have tried Mushroom coffee and Lion's mane elixir. I really tried to get into it. But couldn't go past that smell and taste. It is so upsetting as it is supposed to be really good for you.