Four SigmaticReviews of us.foursigmatic.com

Am i a customer? NO But having seen their deceptive tactics on subscriptions and poor customer service they are not deserving of my money. A new customer lost

This is a trickster website. They auto set you up with a subscription without your consent. Then they act like they are responsive when you complain, but STILL charge you after saying you have cancelled a subscription you never knew you had. They must be desperate! It’s bad biz

Leaving a review here since this company somehow has two trust pilot profiles. They’ve gone so terribly downhill that it actually makes me sad. I’ve been subscribing to a few products for years and it used to be amazing - good discount for subscribing, a heads up email well before shipping so you could cancel/edit/etc, freebies in your orders, and so on. First, the freebies stopped. Then, the heads up emails stopped, resulting in a couple orders I didn’t want/need but of course had to pay for. The thing that finally led me to leaving this review is that I asked them to cancel an order that was going to ship and I included the order number in the request. They pretended they needed to know which order so they could sit on the request until the order shipped (again, they had the associated order number. They were being intentionally obtuse because they knew there wasn’t much time between when I reached out and when the order would fulfill).

TERRIBLE CUSTOMER SERVICE. They keep sending me CALM and charging my card for a product I do not want and telling me to go into my account and cancel the subscription but there is none listed in my account to cancel. This company is ripping me off and cealry I am not the only one.Its a shame becasue the product is good but they are dishonest... are committing fraud... and there is no way to communicate with them so I have to block charges.

If I could give a lower rating I would. I tried the coffee and it was ok but after the promotional offer I was surprised to find out that somehow I was subscribed to a monthly shipment costing $45 per month. I had to have Pay Pal cancel recurring payments and after trying to reach four sigmatic using two listed phone numbers that didn’t work and many emails they finally refunded and cancelled the “subscription “. Don’t do business with these bad actors.

I signed up for a free sample/just pay shipping & somehow was entered into a monthly subscription for the product. I was able to cancel the subscription, I think, but will have to see. I didn't even set up an account with them, but they were still able to set up the recurring monthly shipment & charge to my payment method.

Deceptive practices...signed up for free sample, paid for shipping and now they keep sending packages and charging me

Do not give this company your card number. Tastes terrible You cannot cancel auto reorder If you leave a support call they will not respond If you email you get an auto response that says they will reach out but dont Impossible to talk to anyone You cannot leave a review Don't waste your time Just contest with your cc company