Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at BreoAbout BreoBreo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.
Breo (us.breo.com) has 135 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
us.breo.com
Website
us.breo.com
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Great communication and excellent customer service. Knowledgeable on their products and was able to provide help I needed.
Response from BreoDec 17, 2025
Thank you for your kind words! We’re glad our team could provide the support you needed. Your feedback means a lot to us!
DA
David
Breo has earned my loyalty
Breo is an excellent company. I have been using their products for over 4 years. My first purchase (a head massager) was smooth and seamless-- and before I pulled the trigger on the order they were super helpful in answering my myriad questions in a clear and timely manner.
More recently, I had a wear and tear issue with one of their products. They were prompt in getting it resolved for me, even though they were not obligated to help. These people really care about their customers!
Response from BreoDec 17, 2025
Thank you so much for your loyalty and kind words! We’re thrilled to hear about your positive experiences over the years and are always here to support you. Your trust means the world to us!
CA
carol
excellent customer service
excellent customer service. they were responsive and fully helpful with my questions.
Response from BreoDec 17, 2025
Thank you so much for your kind words! We’re glad we could help and really appreciate your support.
MP
Mira P.
Great customer service
Great customer service
Response from BreoAug 28, 2025
Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!
YX
Yx
Great product and customer service!
Great product and customer service!
Response from BreoAug 28, 2025
Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!
JA
Ja
good product nice service.
good product nice service.
Response from BreoAug 28, 2025
Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!
SK
Shirlene K.
Customer service is responsive and professional
Customer service is responsive and professional. Unfortunately the product didn't work well for me due to scalp sensitivity but customer service was able offer a refund. Highly recommend this company since they have confidence in thier product and stand behind thier refund policies.
Response from BreoAug 5, 2025
Thank you so much for your kind words and recommendation! 🌟
We’re sorry to hear the product didn’t fully meet your needs, but we’re very glad our customer service could provide you with a positive experience. Your feedback truly motivates us to keep improving both our products and support. 💙
KZ
Kristina Z.
Scalp treatment as at a salon, but in the comfort of my own home
I’ve been using the Breo LumiHeal Pro for just over 2 weeks now, and I’m genuinely surprised by how much I enjoy it. I originally bought it to support hair regrowth after struggling with telogen effluvium, and I’m already noticing small but encouraging improvements.
What I love most is how versatile it is. The device is fully waterproof, so I can comfortably use it in the shower to massage in shampoo, rosemary oil, or scalp serum — it truly feels like a salon-quality scalp treatment at home. The design is sleek, feels high-quality, and is comfortable to hold. It’s also cordless, easy to charge, and very convenient to use daily.
The massaging heads are soft yet firm enough to really stimulate the scalp. I’ve been using it for 10–15 minutes each day while watching TV, and it’s become a relaxing part of my evening routine. I didn’t expect it, but it also helps relieve scalp tension and headaches — a bonus I really appreciate.
The FDA-grade red light laser therapy is a separate step in my routine that I use before bed. It’s gentle and calming, and I love the ritual of it — it feels like I’m actively investing in my hair health.
I’d definitely recommend this to anyone looking to improve scalp health, boost absorption of hair serums, or gently encourage regrowth. Excited to keep using it and see continued progress over the next few months!
Response from BreoAug 5, 2025
Thank you so much for sharing your detailed experience with the LumiHeal Pro! 🌟
We’re thrilled to hear that it’s become such a positive part of your daily routine — from supporting scalp health and hair regrowth, to offering relaxation and even easing tension. It’s wonderful to know you’re enjoying both the massage and the red light therapy features.
Your feedback means a lot to us and will surely help others who are considering their own scalp care journey. We look forward to being part of your continued progress! 💙