Ay
It’s been more than 2 weeks since I’ve…
It’s been more than 2 weeks since I’ve placed an order and still there is no any update regarding the shipping , no one is responding to emails, the tracking number doesn’t exist! I have a huge platform on IG and will make sure everyone knows they are the scammers!!
Response from BreoSep 10, 2024
First and foremost, we would like to extend our sincere apologies for the dissatisfaction and inconvenience you have experienced with your recent order. We acknowledge your frustration with the delay in processing your order, which was placed on August 24, 2024, and the subsequent refund processed on August 10. Upon your expression of disappointment with the shipping service, we promptly issued a refund, understanding that our logistics could not meet your expectations. We acted with the intention of resolving the issue to your satisfaction as swiftly as possible. We are committed to learning from this experience and improving our customer service. Your feedback is invaluable to us, and we are genuinely sorry for any misunderstandings and the negative experience. Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention.