Christina Y.
Urban Bike Tech is an awesome company…
Urban Bike Tech is an awesome company that sells amazingly effective products. I had a beloved custom touring Rodriguez that had Pitlocks on the dropouts, the seatpost, and the headset. Someone broke into my garage and stole the bike, and when it was miraculously recovered two and a half years later, other components were missing, but the original wheels, seat stem, and handlebars were still there! Someone definitely beat up the frame and the Pitlocks trying to get the wheels off, but the Pitlocks held. I contacted Urban Bike Tech in order to replace the Pitlocks. Customer service was stellar--professional and responsive, quick with fulfilling and shipping the order, and they even gave me a discount on replacements! I'm a customer of both Pitlock and Urban Bike Tech for life.




