Urban Bike TechReviews of urbanbiketech.com

Jason at Urban Bike Tech provided fantastic customer service for my Pitlock skewers. I have owned my Pitlock skewers for several years and unfortunately my rear skewer snapped on a recent bicycle ride. He provided replacement skewers free of charge including shipping. I highly recommend Urban Bike Tech to other cyclists looking for a great, secure way to lock their bike and for terrific customer service! Thank you for running a wonderful business Jason.

Good service. The only issue is that I couldn't see an option to pay in Canadian dollars, despite the Canadian location of the business.

I contacted Urban BIke Tech as I'd managed to lose my Pitlock key during a house move. Jason was more than happy to answer any and all of my questions and ordering a new key was very straightforward. Shipping from the US to Canada was via USPS Tracked, which I appreciated. Item was packed well and everything was intact despite Canada Customs opening the package. Urban Bike Tech will definitely be getting my business again, great job keep it up!

Excellent service. Prompt reply. Very helpful over the phone. Provided additional information with the the Pitlock items to help with the installation.

Very responsive and helpful! Jason was very responsive and immediately offered to fulfill my special order request (I have a fat tire front hub, non-standard width skewer). Also, the product arrived quickly and works very well. Thanks guys!