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Urban Bike Tech Reviews | Read Customer Reviews of urbanbiketech.com

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Urban Bike Tech

Urban Bike TechReviews of urbanbiketech.com

4.9261 reviews
Bicycles
470 Schooleys Mnt Rd , Suite 194, Hackettstown, New Jersey

Call Directions Website

Urban Bike Tech4.9

Reviews261 About Contact

Overall score

4.9 out of 5

Excellent

Average of 261 reviews

Distribution

5★94%
4★3%
3★2%
2★0%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 704-8310
urbanbiketech.com
[email protected]
470 Schooleys Mnt Rd , Suite 194Hackettstown, NJ 07840

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About Urban Bike Tech

Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.

Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: urbanbiketech.com
Website: urbanbiketech.com
Category: Bicycles
Location: Hackettstown, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Urban Bike Tech reviews

261 approved reviews, newest moderated first

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customer
Apr 13, 2021
Thumbs up
Good service.
Report
customerJ.C.
Apr 6, 2021
Customer service rocks
For whatever reason I completely messed up my order. I had no idea until customer service called me and said that they thought my orders seem strange and did I want to double check it with them before they proceeded. I’ll do a follow up review concerning products but as far as customer service ... there on top of their game
Report
SocksInSPDsandals
Apr 2, 2021
Simply Superb!
Quick, easy, clear communication. The expertise was so appreciated it almost went unnoticed. Thanks Jason for being so quick and expert with your knowledge!
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customer
Mar 31, 2021
Good service.
Good service.
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customer
Mar 11, 2021
Prompt shipping of the correct item for…
Prompt shipping of the correct item for a reasonable price. Thanks!
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David
Feb 26, 2021
Super easy to order and lightning-fast…
Super easy to order and lightning-fast delivery. Love it!
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customer
Feb 15, 2021
Great
Website easy to navigate. Fast shipment. Received item as expected.
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rjpa
Feb 8, 2021
I've been a Pitlock user since 2014 and…
I've been a Pitlock user since 2014 and got my set for Urban Bike Tech. I initially had a hard time locating my keycode to from my previous purchase. Jason was very patient, and with some searching and inquiries (he was very quick to respond as well!), he found my keycode assigned to me for the past 7 years! How cool was that! This is my 2nd purchase from Urban Bike Tech, and I just completed my 3rd. Awesome service! Thanks again! Til Next time!
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