Urban Bike TechReviews of urbanbiketech.com

Very good service, quick turn around time and customer service oriented. Were able to provide advice on how to customize my order.

I received the parts very quickly

Communication was excellent and the time frame he quoted for the custom order was spot on. I am a repeat customer and would come back for my next pitlock purchase without hesitating.

Though the website was very difficult for me to figure out and the prices are very high for what are really pretty simple small bits of hardware, customer service was very patient in leading me to understand that I had made not one but two errors in what I had ordered. Unfortunately that meant that I needed to pay even more for what I had in mind, but the responsiveness and willingness to help straighten me out was outstanding. I will add that the expensive bits are clever in design and seem of excellent quality and finish, and delivery was very fast.

For my bike, I purchased a new body here. It was made of carbon, and I only got it two days ago. I tried it out and found it to be well worth the money. Their services were excellent, and they were provided on time.

Had a question on skewer selection and received an answer and help almost immediately. Awesome service! Thanks!

Fast delivery, perfect part.

The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the return process super easy. Incredibly responsive via email, day or night. Great experience!