Urban E BikesReviews of urban-ebikes.com

I'm fond of riding a bike and actually I can't go somewhere without taking my bike with me. In my opinion, active sports are the best creation ever existed. I believe that people must do active sports in order to stay healthy and never have problems with their health. However, recently my favorite bike has broken and I have decided to seek for a new one. I chose this company, becuase I liked the assortment here. Managers explained me all the details and sent me a bike. It has come within a week and now I'm the happiest man on the earth again.

Excellent customer service. The product is great. No complaints. A+

Excellent customer service!

Wonderful cutomer service. Very helpful and promt in getting back to me. Very helpful in helping to resolve my problem.

Urban E bikes has been responsive throughout the purchasing experience. My only disappointment was with Euronau not always providing accurate shipping information. They provided at least one shipping date that was based more on speculation than actual circumstances!

Ebike was delivered within a reasonable time period, the price was competitive and the delivery was smooth. The bike was very well packed and ready to go!

My Dad (age 100) likes his Emojo Caddy Pro. Our experience with Urban E bikes has been a good one. Chris is very patient with anxious customers like I am. They have been very helpful.

I'd been researching/looking for the right mountain bike for a few months when I came across the FAT-HS. It checked all the boxes from flexibility to performance. But before I was going to shell out my hard earned money, I had a few questions. I placed a call to Urban E Bikes and Chris picked up the phone right away (a great sign), I proceeded to pepper him with questions which he patiently answered, and explained the pros/cons of the answers. I placed the order in mid-May with an anticipated arrival of mid-June. Chris did well at providing periodic status reports, but I am sure some people were frustrated with the long delays. Thanks to COVID every supply-chain is backed up and that is no fault of Urban E Bikes. The bike finally arrived in late August and let me tell you, it was worth the wait. It has a well built, strong, solid feel...I think I could climb a house with this bike! In summary, this is a great bike and Urban E Bikes did a great job for me. I would definitely recommend!