Uptown logo designReviews of uptownlogodesign.com

In January, I tried to work with Uptown logo for a design. The design process did not go well so I requested a refund. The refunded was approved. After one month, I had yet to receive the refund. I called back and inquired about it. Instead of processing the refund, the salesperson wanted another shot at the design and I said no. I was told that it would be processed in 3-4 business days. I called back today (April) and was told that the refund was processed on their end, it is with the finance manager. When I requested to speak to the finance manager, I was told that he does not take calls.

I would never use them again. It took them 6 months to build me a 5 page website. I had to refund the client I was helping. The last three months I messaged them 2x a week and was always told it was almost done. Then when I finally asked for a refund they were able to deliver it within 10 minutes. I had to have another company remake the site after they delivered it. The new company delivered the same website in 10 days. Save your money and the frustration.

Gave 1 star but I wish i can rank it zero, totally looters they are, i ordered the business plus package and what i get are useless designs copied from Google.. when you ask for refund they just delay and delay the process, In the end you came up to know that you cant get refund as you have crossed limited days. Please never and never use them.

I would rate them a 0 but that wasn't an option. I ordered a logo to begin with and that went well. So then when I decided to build a website I figured I would use them again. I ordered the basic 3 page package for $199. This was supposed to be a 5 day turn around. I made the order on 2/27/2019 and it is now 3/28 and still nothing. I have spoken with them numerous times and am always strung along with more promises. I was denied a refund even after 31 days on a 5 day project. I have now given up and will instead use a more reputable web design company.

First designs were basic clip art basic designs that look almost like what is described. Customer service just tries to up-sell on other products. Design was good in the end.

I have worked with Uptown for close to one year on multiple projects, they are absolutely the best in the business hands down. I would like to thank each of the designers and account managers that include, Lucas, Mike and Jack who I worked with. I have been in business for 21 years and would recommend Uptown to any family member, and or business associate. Extremely dependable, and loyal to customers, extremely detail oriented in order to achieve customer satisfaction, and always can be reached. They actually make you feel as though you are part of the Uptown process. I write very few reviews but I needed to say thanks to the truly professional Team - great job, great attitudes, logo designers are best in business. Keep up the fantastic work.

This company helped create an amazing logo for my personal training business. They asked me to describe my perfect logo and they created it for me ! I could not ask for more. The customer service was great... I will definitely come back when I start my next business venture ! Thanks

Excellent, working with Uptown Logo Designs was great. Thanks to their knowledge and determination, our designs looks great and they have assigned me a dedicated Account Manager Mike who i recommend anyone that is looking for a custom design to give a call and speak to them concerning it. They are always ready to guide you to the right direction and work with you till you will be happy and satisfied. Top Quality i have received so far.