SH
Uptown Experience
the experiece over the phone has been good. The response online was very slow.

Uptown Logo Design is an award-winning logo design company. We have a decade worth of experience of creating brand identity with creatively designed logo. We not only grow your brand but tell its story, drive growth and create profitable connections with your customers and make it a success. Our fame as Industry Leaders is due to the efficient, talented, and customer-centric and result oriented team. We offer a full range of services that cover all your branding needs including logo design, web design, social media marketing, mobile apps development, brochure design, stationery design and much more.
Uptown logo design (uptownlogodesign.com) has 169 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingPrint & Graphic Design · Anaheim, California
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Print & Graphic Design · Granada Hills, California
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Print & Graphic Design · Granada Hills, California
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Showing 3 reviews with 3 stars · Clear filters
SH
the experiece over the phone has been good. The response online was very slow.
Trevor
First designs were basic clip art basic designs that look almost like what is described. Customer service just tries to up-sell on other products. Design was good in the end.
Eric M.
The turn around time was ridiculous. Any change, no matter how minor, took 24 hours to complete and no less. So, if you have a handful of changes or don't like what they did, you are looking at 24 hours for each change you submit. It took 9 days to finally get the logo and I still don't have a favicon. I had to submit for a change on it and I don't expect to see it for ANOTHER 24 hours. Ridiculous.
Response from Uptown logo designApr 27, 2018
Dear Eric Thank you for taking the time to tell us about your unfortunate experience with Uptown Logo Design. We are sorry to hear about the delay you had to bear, and regret that you were not satisfied with our performance. We work tirelessly to meet the expectation and high-standards of our clients. We pride ourselves for the efficient teamwork and the fastest turnaround time in the industry and highly regret that you had to face the delay in response time. If we disappoint someone, we want it to be the last time. We have had the pleasure to work with thousands of clients and have had positive reviews, and we aim to provide you with same consistent premium quality work. Hope to work with you again and provide you the standards we promise! Regards, Team Uptown Logo Design