Uptown logo designReviews of uptownlogodesign.com

Got my business logo and website designed by Ben Freeman... Very courteous and absolutely professional attitude. Done it in a timely manner. Services are top-notch.

Purchased All In One pkg. Process has been strenuous at best. MONEY BACK GUARANTEE is false no refund after ANY change request. Fast turn around time is FALSE. Problems immediately w/no instructions - they don't email, everything must go through the online dashboard & chat from their website. Finally got logo. Fell for an upsell for copyright protection, asked for refund bc it is included in pkg had to go thru AMEX for refund bc Uptown wouldn't process. Logo is supposed to have (c) for copyrighted. Repeatedly instructed for sample of website to be in English and it remains mixed English/Spanish. Had to repeatedly request the final stationary packet be created with our info. Repeatedly requested a change to the address format to be standard U.S. Questions about items purchased go ignored. The only info I can find on this company is the address is for Wilshire Mail Box (box rental company) in Los Angeles, CA. I suspect they are not even in the U.S.A. 8/24/2019 UPDATE - Can't get anything done through the company as they keep marking things "completed" on the dashboard that haven't even been addressed yet i.e. the website is still mixed languages and the copyright protection with the symbol is still not on my logo. I've filed a complaint with the BBB and have been informed that UpTownLogo will not respond. I've filed a complaint with my credit card company explaining that most of the package purchased has been undelivered and I can't get it resolved. Hopefully I can get a partial refund. UpTownLogo will not correct the problem. The more I've looked into it the more I find that several other people have had the exact same experience - so I am convinced the positive ratings can't possibly be has high as they appear to be.

Uptown logo created a fantastic logo for my business! I was very impressed with the customer service, prompt communication and service. Best of all, the artists were very patient with me and all of my revision requests, and my final product was perfect! I wouldn’t hesitate to use them again, highly recommend!

Overall a good experience. Would have given them 5 starts but there were few miscommunications and delays. Once things are finalized the give you a whole packet with everything you need to go from there. illustrator files or .esp so you can edit your design if you wish to change a background etc. They give you a fav icon and even card designs. That's a lot more than logo design places i dealt with before.

I am very pleased with my logo. I had a good idea and a sketch of what I wanted, and they delivered a very professional-looking logo. On the package I purchased, I could not get high resolution files, and I didn't realize that going in (which is why I gave 4 instead of 5 stars). For my needs, however, it turned out that type file wasn't necessary after all.

Thomas brown was great and I really liked the logo.

Uptown did a great job with our logo. They were very quick and communicated with us often so that we could have the perfect logo!

Great work. Better than I could have done ever!