Upscalable made me happy, by supporting my visions for my business.
Response from MarketingFeb 1, 2026
Thank you, Haley! It’s been a pleasure supporting your business and helping you bring your visions to life. We're glad we could make you happy!
CJ
Charles J.
Service Excellence
I have worked with Upscalable for two years. They are attentive, quality focused and absolutely great to work with on a project. They pretty much work around the clock to assure needs are meet. I worked primarily with Jim Morris and Lewis Hunt. I could not differentiate the level of service as they obviously work as a team to provide franchised - great service. Thank you.
Response from MarketingFeb 1, 2026
Thank you, Charles! It’s been an absolute pleasure partnering with you for two years. We pride ourselves on being attentive and quality-focused, and we're so glad that Jim and Lewis delivered the 'great service' you've come to expect from us. We appreciate your continued trust in Upscalable!
YH
Yaffa H.
Beware!! You have been warned
Beware!!! I hope you never have to go through what-a horrible nightmare I went through with this marketing company.
I signed up with them to market my cookbook on 11/4/2024 they dragged me until the end of March, 2025! During this 4 months they hardly generated a few simple videos for marketing, only after I kept returning the videos back for poor performance, they kept lying, and telling me that they are working on nothing. When they finally got one video published on instagram they posted on it a cookbook that was not mine.
I paid $1250 and received zero!
I am a retired teacher, I paid them the money I saved especially for marketing, poor service, unreliable, lies on top lies very unprofessional company, I never got my money back, I sent an email and never got a response, shame on them
Response from MarketingApr 7, 2025
Hi Yaffa,
Thank you for sharing your feedback.
We are from the Quality Assurance team at Upscalable, and we’ve thoroughly reviewed your case to ensure that all aspects have been addressed fairly and accurately.
After a detailed internal investigation, we would like to clarify that our team has consistently attempted to reach out to you over the past 2–3 months through multiple follow-up emails, but unfortunately, we have not received any response.
Regarding your concern about the cookbook image: we would like to confirm that no advertisements were ever run using the incorrect image. The image in question was a single static post that was part of your content calendar, which had been shared with and approved by you in advance. Due to an honest mix-up with another book of the same name, the image was mistakenly included but was identified and removed from social media within five minutes of posting.
We also shared verification screenshots from your ad account manager, clearly demonstrating that the image was never part of any live advertisement. However, we did not receive any acknowledgment or follow-up on that correspondence.
At Upscalable, we have strict internal protocols that include triple-checking ad content before running any campaigns and only posting creative materials after receiving the client’s explicit approval. In this case, all those protocols were followed diligently by our team.
Moreover, we’ve gone beyond our standard scope of work to support your project, including resolving issues left by a previous agency—such as fixing a disabled ad account and assisting you with a new page setup after your original page was compromised by bot followers.
At Upscalable, we are committed to delivering a smooth and professional experience to all our clients. We remain open and willing to resolve any remaining concerns you may have. We kindly request that you get back in touch with our team, who have been actively trying to reach you, so we can clarify and close the matter transparently.
Warm regards,
QA Team
Upscalable
JL
Julia L.
The social media marketing services…
The social media marketing services provided by Upscalable have transformed my brand's online presence. Their creative posts and targated ads have brought in so many new customers. The team is always responsive and full of great ideas, Upscalable truly knows how to make social media work for business.
Response from MarketingJul 15, 2024
Team Upscalable is so grateful for your kind words. We are so lucky to have customers like you.
Looking forward to work again with you.
FB
Frances B.
Upscalable has truly impressed me with…
Upscalable has truly impressed me with its Social media Management service. Their approach is both comprehensive and effective. They took the time to understand my brand's voice and target audience, resulting in tailored content that resonates well.
Response from MarketingJul 15, 2024
Team Upscalable is so grateful for your kind words. We are so lucky to have customers like you.
Looking forward to work again with you.
LC
Lisa C.
Upscalble's Shopify Automation service…
Upscalble's Shopify Automation service has been a game changer for my business. They have helped me automate my store, streamline my processes, and increase my sales. Their team is professional, reliable and always delivers exceptional results. I am so grateful to Upscalble for helping me grow my business.
Response from MarketingJul 15, 2024
Team Upscalable is so grateful for your kind words. We are so lucky to have customers like you.
Looking forward to work again with you.