UP2STEPReviews of up2step.com

4.3365 reviews
Clothing & Underwear
1201 Orange Street, Suite 600, Wilmingto, Delaware

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UP2STEP

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About UP2STEP

Online fashion shoes store

UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: up2step.com
Website: up2step.com
Category: Clothing & Underwear
Location: Wilmingto, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UP2STEP reviews

Showing 294 reviews with 5 stars · Clear filters

Agnesa D.
Jun 22, 2022
The shoes are not even the best part
The shoes are not even the best part! I ordered the wrong size and they shipped me a brand new pair with a week! They were so helpful and the shoes were exactly how I imagined they would be … super cute 🥰
Response from UP2STEPJul 9, 2022
Hi Agnesa, Thanks first for your support. We always offer good product & service to satisfy customer's expectation. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Steevie V.
Jun 22, 2022
Great customer service
Great customer service
Response from UP2STEPJul 9, 2022
Hi Steevie, Thanks for your great feedback. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Linda
May 30, 2022
Fantastic Company
This company was fantastic. I ordered a pair of gold shoes. I wear a size 5, but Shoe is run’s large. I really needed a 4. They worked with me very well and made sure I got the correct size. The shoes are awesome!!!!!
Response from UP2STEPJun 7, 2022
Hi Linda, Thanks a lot for your great support. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Lesley
May 26, 2022
I love love love my boots and the…
I love love love my boots and the customer service team is great Thank you for taking care of my issue without any problems
Response from UP2STEPJun 7, 2022
Hi Lesley, Thanks a lot for your great support. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Pierina
May 24, 2022
The shoes are gorgeous and they fit…
The shoes are gorgeous and they fit great. I loved them and the packaging.
Response from UP2STEPJun 7, 2022
Hi Pierina, Thanks first for your support to our store. Our product is made with high-quality material and fine craftsmanship. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Eli
May 23, 2022
Product exactly as pictured
Product exactly as pictured. Easy to order. No troubles.
Response from UP2STEPJun 7, 2022
Hi Eli, Thanks so very much for your great feedback. We are also very welcomed if you order from our company again! Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Trish H.
May 6, 2022
I absolutely love my shoes
I absolutely love my shoes! They are more beautiful in person than on the site. So excited to wear them! Oh and super comfy too!
Response from UP2STEPMay 12, 2022
Hello Trish, Thank you so very much for your 5 stars. We are so fortunate to have members like you who continuously admire our products and services. Any future question, please don't hesitate to contact with us. Thanks! Best, Up2Step
Darnelle W.
Apr 29, 2022
My first shoe was a little big
My first shoe was a little big. I emailed them which they responded within 24hrs. They were able to send me a new pair that fit much better Thank you 😊
Response from UP2STEPMay 12, 2022
Hello Darnelle, Thanks first for your support to our store. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step

UP2STEPReviews of up2step.com

About UP2STEP

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UP2STEP reviews

The shoes are not even the best part

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I love love love my boots and the…

The shoes are gorgeous and they fit…

Product exactly as pictured

I absolutely love my shoes

My first shoe was a little big

About UP2STEP

About these reviews

More in Clothing & Underwear, Delaware

Tuneink

giftsvibe.com

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UP2STEP reviews

The shoes are not even the best part

Great customer service

Fantastic Company

I love love love my boots and the…

The shoes are gorgeous and they fit…

Product exactly as pictured

I absolutely love my shoes

My first shoe was a little big