UP2STEPReviews of up2step.com

4.3365 reviews
Clothing & Underwear
1201 Orange Street, Suite 600, Wilmingto, Delaware

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UP2STEP

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About UP2STEP

Online fashion shoes store

UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: up2step.com
Website: up2step.com
Category: Clothing & Underwear
Location: Wilmingto, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UP2STEP reviews

Showing 294 reviews with 5 stars · Clear filters

Troy A.
Feb 23, 2023
These guys are the BEST
These guys are the BEST! I ordered a pair of boots that didn't fit perfectly, the up2step guys immediately addressed the issue and sent me a second pair that fit perfectly! Buji was Fabulous to work with. Great Company, Awesome Boots!
Response from UP2STEPMar 6, 2023
Hi Troy, Thanks for your good feedback. Glad to hear that you're satisfied with our products and service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Rashelle N.
Feb 17, 2023
I ordered the holographic purple boots
I ordered the holographic purple boots. It took longer than usual to receive I got worried I would not receive them however, I did receive them and WOW it was worth the couple of extra weeks to receive them. I absolutely love them. They are everything! I had sent multiple emails to them and they answered all of them. I will be ordering again
Response from UP2STEPMar 6, 2023
Hi Rashelle, Thank you for your good review! All of our product is made with high-quality material and fine craftmanship, so it takes time. We are so fortunate to have members like you who continuously admire our products and services. We are happy we were able to satisfy your needs. Thank you for your feedback which is very valuable to us and allows us to move forward :) Please don't hesitate to contact us if you encounter any glitch. Sincerely, Up2Step
Brelle L.
Jan 1, 2023
Quickly shipped
Quickly shipped, it was my birthday week & and I had them earlier than expected loved the boots, a bit too tight around my thighs but I loved them. Fit well, I ordered a size up, I’m a 7.5 I ordered an 8.
Response from UP2STEPJan 6, 2023
Hi Brelle, Thanks for your loving for our products. Glad to hear that you're satisfied with our products and service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Anne M.
Dec 31, 2022
Quality of the product
Quality of the product. Looks exactly like the picture. Fits perfectly. Love the Color
Response from UP2STEPJan 6, 2023
Hi Anne, Thank you for your lovely feedback! Glad to hear that our product meets your expectation. Any future question, please contact with us as you wish. Thanks again! Best regards, Up2Step Team
Badd S.
Dec 30, 2022
Top Notch Quality Boots
Great customer service dept, very easy to order, terrific selections.
Response from UP2STEPJan 6, 2023
Hi Badd, Thank you for your lovely feedback! Glad to hear that you are satisfied with our service. Any future question, please contact with us as you wish. Thanks again! Best regards, Up2Step Team
Rosanne
Dec 30, 2022
Quick delivery and great fit
Quick delivery and product exactly as in the photos. The boots fit perfectly and are soft from the inside, so no blisters or other inconveniences you usually have when wearing shoes for the first time. Quality is according to the price.
Response from UP2STEPJan 6, 2023
Hi Rosanne, Thank you for your good review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store in the future :) Any future questions, please don't hesitate to contact with us. Thanks agian! Best regards, Up2Step
Denice D.
Dec 29, 2022
These 9,5 cm boots are Made for Walking.
The boots are so Nice! They fit perfect, for My job i have to wear them for more then 10 hours, 4 day’s a week. I tried with other shoes but My feet realy hurt at the end of day. I recommend up2step to anybody who wants to look fabulous in heels for hours without pain.
Response from UP2STEPDec 30, 2022
Hi Denice, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store in the future :) Any future questions, please don't hesitate to contact with us. Thanks agian! Best regards, Up2Step
Stephanie
Dec 29, 2022
Excellent shoes
Shoes look exactly as pictured and fit perfectly! Very happy with them. Shipping took longer than I expected but tracking info was up to date and accurate. Will definitely purchase again.
Response from UP2STEPDec 30, 2022
Hi Stephanie, Thank you for your lovely feedback! Glad to hear that our product meets your expectation. Thanks for your understanding and we will improve our service. Best regards, Up2Step Team

UP2STEPReviews of up2step.com

About UP2STEP

About these reviews

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UP2STEPReviews of up2step.com

UP2STEP reviews

These guys are the BEST

I ordered the holographic purple boots

Quickly shipped

Quality of the product

Top Notch Quality Boots

Quick delivery and great fit

These 9,5 cm boots are Made for Walking.

Excellent shoes

About UP2STEP

About these reviews

More in Clothing & Underwear, Delaware

Tuneink

giftsvibe.com

Radiant Art

Arklavo

UP2STEP reviews

These guys are the BEST

I ordered the holographic purple boots

Quickly shipped

Quality of the product

Top Notch Quality Boots

Quick delivery and great fit

These 9,5 cm boots are Made for Walking.

Excellent shoes