Unsold.comReviews of unsold.com

What you are reading is the edited version of this review. My previous version was written in frustration due to my disappointment with the hotel we stayed in. However, upon speaking with the Unsold representative (her name is Monica) I have a more clear understanding of what happened, and I've decided to edit my review. The 5 stars above are NOT for the hotel we stayed in, but for the Unsold rep, Monica and her extraordinary way she rectified the situation. I swear, if I had a need for a Customer Service person, I'd recruit this woman away from Unsold right now! Her sincerity, her patience, her willingness to listen without being defensive, and her willingness to make things right for us, was SO REFRESHING! I wish the world was as customer service focused as Monica was with us. TRULY! To Monica....thank you. To the owners of Unsold.com....Move Monica to management IMMEDIATELY. To people considering booking a package with Unsold.com, GO FOR IT. We have booked 4 packages with them and now that I see how supportive they are of their customers when something doesn't go right, I am so confident in doing business with them, we will likely book another 4 packages! THANKS MONICA!

I received prompt CS after not being completely satisfied with the hotel choices, and they did issue a refund. I will be using this website in the future for other destinations

I’m a frequent traveler who has been to many places: France, Italy, Spain, UK, USA, Asia, New Zealand, ... Always use Unsold to book awesome hotels. So I think I know a thing or two about the quality of accommodation. Speaking about my last stay, it was in Park Regis North Quay. Everything was perfect. Cleanliness, commodities, room service even at Christmas Day, nice staff, great management, fantastic location, and above all superb room view which is impossible to beat.

Had so much fun with my family at Delphi Art Hotel. Centrally located and very clean. In the walking distance you will find most of the good eating joints . You walk in the night to get the real feel of Athens. You must go to the Acropolis and Temple of Zeus definitely bring water and good walking shoes These were all the walking range only you will get to see many places historically very important. Opa!

Wow! Thank you Unsold. We stayed at the Homewood Suites by Hilton Charleston. My daughter goes to the Univ of Charleston so wasnt too far away from the campus. What I love about this place is convenience and size of rooms. Staff wonderfully helpful friendly and expeditiously handled all requests. Good hot breakfast even during covid - definitely make you feel sage.

There were no dates for my trip and I didn’t have flexibility because I had already purchased the plane tickets. Someone contacted me ASAP and was able to refund me. I will be using them in the future! Thank you!

Had a memorable stay at Royal St. Charles in New Orleans. It’s a nice place right in the center of the city. The only issue is due to Covid not everything is fully open. However, as far as the hotel the rooms were very nice and the service was great. This is a great place for the price, and if you want stress free parking as you can walk everywhere from hotel in French Quarter and Bourbon Street. It was my first time in New Orleans and this place made it easier for me. Definitely try beignet and the oysters! Highly recommended.

Just returned from a 5 night stay and was very impressed with the accommodation. We stayed in Aparthotel Adagio Edinburgh Royal Mile. They have strict Covid measures in place but despite this our stay was still very pleasant. Great and quiet location, fab rooms with small kitchen, good social distancing measures and very clean. Thanks team Unsold for such an amazing deal.