Unsold.comReviews of unsold.com

I have made a payment for a booking that was never made. I tried to book a hotel yet it was impossible due to the fact that the country I live in was not listed in the booking details and I could not book my stay. I contacted the company for help and a refund via their support page and via the phone number and got no help, they just asked for my info and said they will contact me asap. After they sent me an email and asked if I wanted a refund, I said yes and for more than 6 hours now I did get any reply on the matter. Although they claim they work 24-7, they don't answer any calls and are unavailable. They have a good review on a couple of websites, but my experience is not good at all. Edit after the reply: I sent the info they asked for and now I am waiting to see what's next. Edit 2: They called me and issued a full refund to be done in 3 to 5 business days. Edit 3: The girl assisting was really lovely, I got a refund in less than 48h and apologies for not being able to do my booking due to the issue of Serbia not listening in countries that could be booked from. Overall in the end it was a much better experience than I expected, my money is back in my account. I feel much safer booking with them in the future now.

I like this website Tru By Hilton Orlando Convention Center For 7 nights for 300$ it’s very good. My vacation it’s next month. But I’m happy with my choice.

I booked and prepaid for a 3 day break in Edinburgh usable within 24 months. I have today tried to contact Unsoldvacations.com only to discover that their site no longer responds. At this moment it appears that they have scammed two disabled OAPs for £170 for trying to help the Edinburgh hotels to look after their staff through the Covid pandemic. Live and learn! Wow. Was I wrong! We discovered why I could not reach them, changed address. Very helpful, friendly and polite. The lady was so supportive and even said, email me direct and I will speak to your hotel to try to get you a room with minimum stairs. Gosh what a result, as a retired GM I can only admire this company's service standard. Absolutely first class and my abject apologies to you. Look forward to our break. Thank you.

I am happy to be able to retract my negative review of Unsold following an immediate response from Unsold confirming that my Hotel reservation has been cancelled leaving the way open for us to make an alternative reservation. The young lady who contacted me and arranged to cancel our Reservation was very informative and helpful and can only hope that all of the staff at Unsold are as helpful and informative. Thank you Unsold for contacting me and rectifying my perceived problem. Problem was identified as being due to computer email problem.

I had a booked once through the site and was not able to make it . The staff at the unsold were very nice and quick to cancel the booking immediately . They are approachable by email very easily which is important

My wife and I just returned from our honeymoon. We stayed at the Waikiki Resort Hotel, booked through Unsold.com. We had to delay our honey moon 3 months and re-schedule twice due to Covid travel restrictions, however, the Unsold customer support team was super helpful and we werent charged any additional costs for rescheduling both times. The hotel was close to the beach and had an open-air lobby which was perfect. The sunsets were breathtaking This was our first ever experience with Unsold and we are very glad of our choice. Would love to recommend this website to everyone.

· Me and my wife booked a cancun resort with them , worked out perfect , I am a sceptic, sick of extra fees taxes hidden costs etc , but all in all it worked out great , lucky we are in cancun so we drove around to check out the resorts before we did our final choice , you pick your dates first then once you lock in the dates you are given your hotel choices there was allot for cancun around 8-10 if I recall , great if you preplan not for last minute , worked out amazing and any questions we had they replied quick. Same day . Saved us money and charged in cdn funds so no exchange rates. Hope that helps

I’m super excited to write this review. We just returned from a 7 days holiday. We sttayed at Melia Orlando Suite Hotel At Celebration and it’s an amazing hotel. Usually I would not be able to afford accommodation in such a beautiful hotel, but with the Saver offer, Unsold made it affordable. Great staff, clean, modern hotel just outside Walt Disney World.Continental breakfast is served by the pool each morning, which is super delicious. Thank you Unsold for giving us such a wonderful experience.