UnpaktReviews of unpakt.com

Unpakt is a long-overdue layer of protection against unscrupulous movers. i chose a moving service from the Unpakt website called Acclaimed Movers. they moved me out okay, although they missed their delivery window which they had posted on unpakt to be between 5 to 7 business days and later denied any knowledge of that claim. they then transferred my stuff to a second interstate moving company whose owner with a thick israeli accent threatened to place my belongings in storage unless i cough up an extra $75 for an elevator fee, another $75 for being more than 72 feet away from the curb and this atop another $340 which they had already added randomly to my bill, a bill which I had already pre-paid on unpakt. it all totaled to an extra $490 payable in money order or cashiers check only please. i had heard the same blackmail story from a family member who relented to pay an extra $1000 dollars before their movers would finally unload their stuff from the truck. but they didn't have unpakt supporting them like i did. Matt Burns, the awesome rep. at unpakt fought off the barbarians at the gate with a professional confidence that broke a 45-minute stand off in the parking lot of my new apartment building. in the end, i tipped the movers $60 and they acted entirely unimpressed. they left in almost a bewildered state as if me getting away with paying them only a $60 tip was an unconscionable shift in their world order. Well that is exactly what unpakt is. a paradigm shift in the world of movers and it couldn't have come soon enough. i will never again move outside the protective umbrella of unpakt.

I will say that everything was moved as warranted. However, the quote that I was promised versus what I was actually charged was different. On top of that, the movers, once at my new place charged me an additional fee and expected me to pay on the spot. Overall I'm satisfied my stuff was moved (pretty low bar) but am very disappointed in the vagueness of pricing and added fees charged to me by the movers. I would not recommend this service because of these issues.

Unpakt made it all so simple, I was scared to hire movers after reading about all the scams in the moving industry but their guaranteed price comparison system made choosing movers so simple. From all the companies listed I chose Movers On Duty to move my belongings from DC to NY and everything went great! I can't get tired of recommending both Unpakt.com and Movers on Duty to all my friends and family. Moving has never been easier!

Unpakt was tremendously helpful in helping to schedule a move with less than one week's notice. I was paired with a phenomenal moving company (S&D Moving) that was tremendously professional, easy to work with, affordable, and convenient. Fantastic service all around.

Unpakt really did make it so easy for me to itemize my inventory, select a moving date, and read reviews. Really appreciate the thoughtfulness of the service and how easy it made my move. Will definitely use Unpakt the next time around!

We used unpakt for our move from Chicago to San Francisco. The movers came on time and honored the quote provided through the unpakt dashboard. The problems began after the movers packed up our furniture. We still haven't heard from the movers on when our furniture will be delivered. They outsourced the pickup to another 3rd party vendor who doesn't answer their phone. It's been 4 weeks now and I still cannot get a STATUS update. Unpakt customer service tells me to contact the movers. The movers tell me to contact the delivery truck. The delivery truck company doesn't answer their phone. And these guys had the HIGHEST rated reviews through unpakt. I would not recommended unpakt for anyone, just go with yelp reviews, its the same service with a higher volume of reviews off yelp.

I'd never used Unpakt, or any professional moving service for that matter, for a move prior to this one. The website was mostly good (could use better synonym detection for items), the movers arrived on-time, worked hard, and so far we've only found one broken item (the glass front to a cheap picture, so not a big deal). I'd use Unpakt for a future move.

The movers came right on time and were very efficient and quick. They packed everything up perfectly and when they got to my new apartment, everything was placed where I wanted it and everything was reassembled just as they were.