Unlimited Vacation ClubReviews of unlimitedvacationclub.com

No recomiendo comprar con esta compañía. Han demostrado ser poco responsables y nada transparentes. Al momento de presentar un reclamo, no dan la cara y prolongan el proceso hasta que pasa el tiempo suficiente para evitar devolver el dinero. Tengo un viaje programado para el sábado 6 en Punta Cana y, después de venderme una oferta donde me aseguraron que los niños estaban incluidos, ahora resulta que no lo están y me quieren cobrar 800 dólares adicionales. Esto es completamente inaceptable y demuestra una falta total de profesionalismo y seriedad.

Just got back from Secrets Akumal and I honestly have to warn people about what happened. We recently discovered the Secrets resorts brand and were SUPER excited — we thought this would become our new vacation spot for years. And the first day really felt like that. The resort was gorgeous, the food was great, the beach was beautiful, and our ocean-view balcony room was amazing. Then everything went downhill. We were approached about this “90-minute anniversary presentation” where they said we’d get a $300 spa credit just for attending. We figured sure, why not? BIG mistake. It turned into almost 3 hours of a hard, aggressive sales pitch. Multiple people kept pushing a timeshare that costs hundreds of thousands of dollars. And the moment we said no, they just kept rotating in new people to try and pressure us more. They would NOT take no for an answer. It was honestly so uncomfortable. The whole thing completely ruined our vacation. We spent thousands of dollars to relax at what’s supposed to be a high-end resort — not to be trapped in some scammy sales pitch. I’m honestly disgusted that Hyatt lets this happen at their properties. We thought Secrets would be our new go-to vacation destination, but after this? Never again. We’re done with Secrets and probably with Hyatt altogether. Just wanted to warn others so you don’t fall into the same trap.

Review of Unlimited Vacation Club — Avoid This Service Our experience with Unlimited Vacation Club has been deeply disappointing and, in our view, highly misleading. What was presented as a simple and flexible travel opportunity quickly turned into a series of withheld details, contradictory information, and shifting conditions. During a two-hour presentation in January 2025, we were offered a travel certificate as an alternative to becoming full members. We initially declined because we had no intention of traveling in 2025. The sales representative then assured us — clearly and repeatedly — that we would have two full years to use the certificate. Based on that assurance, we accepted. What we were not told is that we had only five days to cancel the certificate. We discovered this fact in November 2025 — far too late to act on it. Throughout the year, we called multiple times to confirm that the certificate had been activated. Every single time, a different agent told us it was already activated and that everything was fine. Last week, we finally learned the truth: The certificate was never activated. We must travel before January 2026 or the certificate becomes invalid — not the two years we were promised. New conditions were added, including a required 2-to-4-hour sales presentation to join Unlimited Vacation Club. We have been calling repeatedly to request a refund, but we are still waiting for a resolution. After reading other travelers’ reviews, it is clear that our experience is not unique. The pattern is consistent: crucial information withheld, inconsistent answers from staff, and conditions that change over time. Our strong recommendation: avoid Unlimited Vacation Club. If you do not want to deal with misleading sales tactics, unclear terms, or unexpected obligations, do not get involved with this program. The risk of being trapped in a situation you did not agree to is simply too high.

My wife and I went to Cancun July 30-August 5, 2025, for a short vacation. We stayed at Hyatt Vivid Grand Island and were greeted by a friendly staff the day we arrived. They told us they had other properties in Cancun and would like to show us some. We were assured this was nothing like a time share, so we agreed to go they said they'd give us breakfast and show us around. After breakfast they wanted to tell us about other locations they have around the world. They escorted us to a high-pressured sales room to join with other victims. They started the sales pitch and because of my confidence in Hyatt organization we agreed to hear the presentation. I told the presenter I was 85 years old and had no plans for long term travel, he said no problem you can transfer this to your children. We were sold a 20-year travel package with flyback. Because of our confidence in Hyatt organization and the fact we could transfer to our children we listened. We told them we planned to travel to Greece in 2026, and they said great because they have properties there and we'd save 25% with them. He said the cost for the 20-year period was $20,000, we could make payments, but we decided to pay it all up front. When we left there, we realized we were too old to buy into this program but because we could transfer it to our children maybe it was a good deal. The following day we got a call from Unlimited Vacation Club we needed to sign a 5-year contract for flyback. I told them I wouldn't sign anything until I got home and had a chance to read it and that we were promised flyback for our 20-year contract. The following day we got an email that our flyback was voided for failure to sign. At this time, I realized it was a scam. Our trip to Cancun was all inclusive but we were denied access to some of the things we already paid for. The truth of the matter is we were disappointed after the first day because of how we were treated. After we arrived back in Noth Carolina we heard from I-JVC and were told our package only covered Central America not anywhere in the world like we were told. They agreed to upgrade us for extra money to include Europe which we declined. We were told nothing but lies from IJVC and bought this package because of our confidence in Hyatt Hotels, which is affiliated with them. We will not recommend anyone to stay at the Hyatt Hotel and not only were we treated poorly during the last few days of our trip, but Hyatt is also just as much involved in this scam as Unlimited Vacation Club. We paid for our all-inclusive stay at Hyatt Grand Vivid and gave a $20,000 tip. I hope others don't get conned like we did. Hyatt Hotel and Unlimited Vacation Club are nothing but scammers, BUYER BEWARE!

This business is fraudulent, they try to get you to sign fast and promise things they will not keep. They lie about having discounts and basically you can get flights and hotels for either the same price or cheaper some where else. do not get this

This unlimited vacation club is a total scam. We were brainwashed in Hyatts dreams tulum and spa resort near tulum city. We paid 4500 us dollars for a 20 year membership because of their promises to give us 14 free nights at any Hyatt resorts around the world plus a bunch of discounts on flights, ship cruises, you name it… and we fell in like kids when offered candy. On our way back to our hotel after discussing for 2 hours how heavy the over 600 monthly membership payments were gonna be we decided to cancel within the 5 days that supposedly they allow you to cancel. We couldn’t cancel over the phone or online so we drove back another 2 hours to the resort only to find out that they robbed us. Obviously we didn’t read the entire 500 page contract that they give you and in some page with very little letters it said that if we cancel we wouldn’t get a penny in return and after they saw us very frustrated they offered us another scam deal with the same 14 free nights and 300 monthly payments which we didn’t have any other choice but to accept. That was our last day in Cancun. After 2 weeks and to try to recover some of the money that they got from us, I called a number that they gave us to get our free nights and the guy that answered was very rude he said that after we pay to stay at any of their resorts for several times they would give as a free night and that if we wanted all the 14 free nights we would have to pay the entire over 20k membership. That’s when I lost any hope of getting anything that we paid back. BE CAREFUL WHEN YOU GO TO CANCUN. These scammers are waiting at the airport for anyone from another country that they think that they can afford to pay for something like this only to steal their money. Anything that sounds too good to be true it’s a scam. We decided to change our credit cards to avoid these people to continue robbing us cause they involve you in automatic payments that they take directly from your card. Be careful specially people that work really hard like us to save money for a nice vacation and then see our hard working money being gone like this. I hope this review helps other travelers to avoid getting scammed.

They sold me a $750 certificate for a future vacation. They lied and told me I had 18 months to take a vacation. When I called to book they said my certificate is expired. A TOTAL SCAM!!!

A SCAM! High pressure sales tactics that are misleading about the benefits that you will receive. I spent so much money and will never reach a break even point. I was informed by customer service today that my free Premier nights are considered an incentive and are not guaranteed at the rate they were when I signed the contract. What I thought was going to be 7 free nights is now going to be 2 for 1 so I’ll only get 3.5 nights. NEVER should anyone buy into a vacation club.