Unlimited Vacation ClubReviews of unlimitedvacationclub.com

Greed driven organization that will tell you whatever you want to hear with zero intention to follow through. Extremely unorganized and your trip will be littered with sales pitches. Stay away if you really want a relaxing experience.

Worst mistake we EVER made. Nothing, and I mean absolutely nothing they told us turned out to be true. The legal language in their brochures and contract is FULL of legal loopholes that result in room upgrades AT THEIR DISCRETION and higher costs for vacations than what is commercially available otherwise when airfare is factored in. Plus, they want continual fee payments every year. After the first year of trying but failing to book a trip at our chosen resorts, we gave up. Each resort we chose was denied for one reason or another. When they expected the fee for the 2nd year, we told UVC that we no longer wanted to continue and agreed to eat the costs. It was cheaper to eat it than to keep it. Stay away from Unlimited Vacation Club. It’s a scam to take your money and provide very little, if any, value in return. And…now we won’t go back to Mexico since it’s been known that the resorts in conjunction with the Mexican government will arrest Americans for violations of Mexican contract law. Worst mistake we ever made. Hopefully this review will save someone from making the same mistake.

This is a total scam, they always will ask for more money. None of the benefits they advertise are real, significant hidden fees, and prices that often exceed standard booking sites. The business office is difficult to deal with, unhelpful, and hard to reach.

Complete scam. Just say NO. They are worse than car salesman. They say no pressure, then harass you when you don't want to commit to only going to their resorts for the rest of your life. Tried to sell us a 40 yr plan and we are in our early 50's. Like we would still be coming at 90? Wtf. They said no obligation and only 90 min talk over lunch. BS. Alex, Alejandro, and Nicholas are crooks. Spread the word. Its the same as old timeshare shit that they try to say it isn't.

If you are sitting in an UVC sales pitch then please get up and leave ! A quick exit is the only way to save $20,000 of your hard earned money. This is a scam, every time you contact these people whether to book or for information....they will ask for more money. None of the benefits they advertise are real. The sales guy will get over your rudeness, he is part of the scam too !

Stay as far away from this as possible. They are snake oil salesmen. They pressure you to talk to them and once you have a problem they say there's nothing you can do. DO NOT SPEND YOUR MONEY WITH THEM. Use a travel agent and you will be much happier. They will tell you one thing when you book and when you get to your resort it will be completely different. Then they will say its up to the resort. This is a complete scam. Hyatt is getting rich from false promises.

We booked a Spring Break trip to Mexico through Unlimited Vacation and recently reached out to request a change of destination due to safety concerns. We were not trying to cancel our vacation altogether , only to adjust our plans in order to feel secure traveling with our family. We were informed that if we cancel, cancellation penalties will apply, and no flexibility or alternatives could be offered. We escalated the issue to a supervisor, but the response remained the same: it is company policy. While we understand that policies are in place, we were disappointed by the lack of consideration given the circumstances. As higher-level members, we expected a more customer-focused and solution-oriented approach, particularly when safety is involved. We hope the company reconsiders how situations like this are handled in the future.

We have been referred to the Unlimited Vacation club by a friend. We knew we had to attend a presentation a were fine with that. Once there, they told us that we had to attend before 12h30, but we were diving every morning. We managed to have one at 13h30. We were there at the appointed time, but everybody left, passing without a word right in front of us, leaving our seller alone, so he decided not to proceed. We insisted, but said he could not. We were then accused by a certain Alessi Hernandez that we did not went to the presentation. To avoid problems, we made a new appointment, but before the appointed time the same Hernandez sent us a bill stating that he missed us at the appointed time and asked us to pay. Sadly, we saw the email after our presentation because we would have made sure to talk to this guy face to face. Beside this lack of communication between them, I was appalled by the lack of care to the members. The concierge never went to talks to us, no one from this club even talk to you nor salute you when you walk by. There is no perk to members, no dinner reservations, we had to wait in front of the restaurants form more than an hour and a half. Avoid at all cost!