Unlimited Vacation ClubReviews of unlimitedvacationclub.com

We just got back from a vacation where we went through the program. We thought it looked pretty good so we bought one. Once we got out where we had internet service I started looking them up, WOW, not one good review, not one anywhere, Facebook is blowing up with bad stuff, what a scam. In Mexico you have 5 business days to get out of anything that is contracture, so we sent a letter and we are out, thank God. If I had a company with this many bad reviews I would figure out what is wrong and fix it for sure.

This is my experience at the dream, sapphire, spa and resort, and they were trying to sell me the scam . I didn’t feel like a racing my review on the hotel, so just read through it . Never been to Cancun before this vacation. Got to the airport ride didn’t show up that I pre-paid for that was my first bad experience . Finally got to the hotel 2hours later . Checked in got to the room it’s the wrong room and it smells like mildew . call the front desk they switch us to another room and it smells like mildew at this point it’s night time I’m tired And I didn’t want to complain too much so we stayed in it every day for four days. This room was moist everything in it your clothes, your bedding, the doors, the floor but I thought maybe it was the In-N-Out opening and closing the door because it is the tropic but on the fourth day we were gone the entire day because somebody that works for the hotel lied to us saying we were going to go look at another hotel And give a review on what we thought of it because the Hyatt owned them all now and come to find out that was a lie. They were trying to sell us which they did a unlimited vacation club package and our phones didn’t work at the other hotel, so we couldn’t Google anything of it . Yes, we were gullible. We fell for it We tried to talk about it with each other, but they won’t leave us alone to even talk about it. They sent somebody with us when we just try to. You know talk to each other about it and we ended up buying it and the next morning when we woke up we felt sick about it so I googled the ultimate vacation club and all bad reviews on the BBB And if it wasn’t for somebody else going through the same experience and having a legal Mexican law, document we would’ve been stuck paying $10,000 but he had the legal letter that all you have to do is copy and paste and write all the information on it that you need to write down so you could cancel it . I sent every email on the contract a cancellation notice that made me feel better, but I was still upset that took an entire day out of my vacation that I paid for And it was all a lie. Just to get someone to sign up for a vacation package that only offers you discounts. Thank god I read the reviews. No one gets anything . I got the down payment back I don’t know yet. I’m still waiting for it on my credit card takes 10 to 15 days plus the Mexican law only gives you five days to cancel a contract from the date Thank God it was a very next day , but besides that the rooms the wet one when we got back to the room we weren’t there all day but everything was still wet so I called the front desk and we told them and then some maid said we left the door open. Well this is the ground floor. We never left the door open. She lied , and she had no reason to lie because we never got maid service we had do not disturb on our door from the time we got there so they ended up giving us another room. That room was on the third floor which was nicer dry didn’t smell like mildew and that’s about the rooms , my last three days there I was sick. I think it was from that wet room Braverman, mildew, and witness for four days. My last two days there I was on the toilet one night the next night I was on the toilet with the garbage can in front of me I come home with a fever Congestion and sick I would never stay in this hotel again the people there are very nice though the service was great but the rooms are outrageous and see a doctor there was 175. American dollars that I was like no I’ll just wait till I get home , overall this was the worst vacation ever took in my life I don’t even think I ever want to go back to Cancun ever most of all this hotel .Hey

They are rated one of the worst travel companies in Mexico Unlimited Vacation Club (UVC) (47 quejas) Report them to the Mexican Federal Better Business Av. José Vasconcelos 208 Col. Condesa, Cuauhtémoc Territorial Demarcation 06140 Mexico City Telephone: (55) 5625 6700 Citizen Service: 800 468 8722 Federal Consumer Attorney. El principal reclamo contra la empresa es que rechazó cancelar el contrato. Registró una queja por hacer cobros no estipulados, una porque dio un servicio diferente al contratado, y solo una también por no brindar todas las prestaciones que se aseguraron en el convenio. And horrible in trip advisor

Do not make any deals with ghis company as they will screw you up. Lied to me in my face. Lost 5k

NOTHING BUT LIES FROM THESE CROOKED PEOPLE!!! First off they LIED about EVERY they promised. I can not stress enough to stay away from these people!!! They looked us in the eye and promised us three free vacations and $10k worth of airline miles when we joined the club, ALL of this was a lie!! They promised 40% to 60% off all travels and ALWAYS an upgrade to a better room or better package, ALL LIES!!!! They promised $1000 each year towards cruises, I called to set up a cruise but I can only use $600 of it, BUT here’s the messed up part! Expedia is $1,200 CHEAPER than what they offered me after deducting the $600 FOR THE EXACT SAME CRUISE!!! I could go on and on about their BS and LIES!! STAY AWAY FROM THESE THIEVES AND LIARS!!!!!

TUT ES NICHT!!! Reine Abzocke, Finger weg! Grenzwertige Verkaufsstrategien. Es wird während 2 Stunden ein riesiger Druck aufgebaut, man wird praktisch zum JA genötigt mit allen Psychologietricks. Sagen Sie, Sie schlafen eine Nacht darüber und sagen Sie dann NEIN!!

We were at Secrets in Jamacia for vacation and were told that we were invited to breakfast and that we would be part of a 90-minute presentation that would show us how we could save money by joining their Unlimited Vacation Club. Well, 4 hours into the presentation I declined the offer, but I was met by two other people who shared with us the so-called value of taking an offer that would convince my wife and me to join because it would help even my family and friends get better rates than any other establishment we could find or use! Not thinking and now under the influence of drinks we signed up thinking the bargain deals they presented well why not? When asked about the contract they stated it would be sent in an email and we could go over it more through. Well after getting back from vacation and reading the contract I decided this wasn't for us and I then promptly called the customer service rep who stated that we would have to speak to a supervisor who would help us cancel the contract. Well because the cancellation was within a 5-day period and we were on day 7 due to our plane being delayed by a day we couldn't get a refund and if we did we would half to pay half of the $12,750 regardless. The supervisor said someone would be contacting me within 24-48 hours with the details. this, of course, didn't happen and once I called back all I got was a run-a-round. I am so sorry I didn't stick to my guns and leave up there after saying no! Don't get caught up run so like so many others you don't get caught up!!!

Even if you have money to burn , burn it elsewhere. They will say anything and everything to get you to buy. They will promise you the world but when its time to delivery , its no this and no that. Reading you what's in your contract. Even if they have nothing to lose. I booked a week using my VIP , knowing that they will expired soon and I didnt want to lose them . I booked the hotel first , then months later when I caught a good price on the flight I went and booked the flight. However the flight was for 1 day later than my hotel and leaving 2 days later. So now I had to move my hotel reservation to arrive one day later and leaving one day later and one top of that book an extra day since Im staying for 8 nights instead of 7. Something so simple could be such a frustrating experience. The person on the phone said he couldnt do it and for me to call back a few days before my trip and they will notify the resort that I will arrive one day later. Then he goes on and books 2 extra day for me. I said wait a minute I just need extra day since Im only staying one extra day and just moving my 7 day reservation. So I insisted to speak to somebody hire up. I dont want to remember months from now to call you to move my reservation one day. All this back and forth just to find out they are not moving my reservation by one day but just letting the resort know I will be arriving one day later and I will be loosing that day . And that I will have to book 2 extra days for my stay. So basically you are misleading me just to get me off the phone and find out when time comes that I was screwed. Its a long story I called back many times and even speaking to a supervisor. Its a stupid computer system Im pretty sure someone with authority and a password can go in and move the arrival and departure dates by one day. There is no need to cancel and make a new reservation. Basically their point is if they cancel my reservation, being my VIP week is expired I wont be able to use it and lose it. Very frustrating experience and really total waste of time. Its much better to come out and tell me you dont understand what Im calling for , but its so simple Im pretty sure you get these calls all the time I just need to move my reservation by one day. Why do I have to remember to call back right before trip? Why are you misleading me, why cant you say your reservation is final and cannot be changed or you will lose it. On top of that put you hold, keep you on hold for so long and I keep coming back on the phone and saying Im still working on it. Half an hour later Im skeptical if anything was even done , just to find out nothing was done and nothing could be done.