Unlimited Vacation ClubReviews of unlimitedvacationclub.com

Yo compre una membrecia estando de vacaciones en Mexico, ellos me prometieron que mi informacion seria privada, yo vivo el los estados unidos; eh tenido la mala decision de hacer esta compra porque casi todos los dias me llaman estafadores y tienen toda la informacion de mi membrecia y mi personal informacion. Lo reporte con ellos y no hacen nada? casi todos los dias recivo llamadas de scammers ofreciendome comprar mi membrecia y mi pregunta siempre es, como ellos conciguieronntoda esta informacion? porfavor no compren membrecia con esta compania, luego se van a arrepentir

Worst Decision Ever!!! We can't get ahold of anyone! A waste of $500!! DO NOT GET SCAMMED BY THIS COMPANY!!!

I would also warn people to stay away. Now that I have given them the money and start trying to use the membership, I find they are worthless. I was promised 1000.00 towards a cruise. Not even close. Got better pricing from my regular travel agent. They would match the price BUT, this was with my supposed part of my 1000.00 of my membership. Once they have your money, is there a way to get it back and get out of this? Bond two two zero one at me dot com!

Worst business in the world. I hope they get closed down.

SCAM! SCAM! SCAM! If that message is not clear, let me repeat that Unlimited Vacation Club is a completely worthless SCAM to steal your money and provide nothing. Do not believe their lies which are presented in a "90 minute visit" which turns into close to 6 hours of high pressure sales and misleading information. They present themselves as part of the "World of Hyatt", which we trusted as we know and trust Hyatt. They lied to us, we cancelled at 8:30 the next morning (within the first 18 hours). By Mexican law they must return all money. They did not, keeping $2,000 for "services used" which was a "move in" and "upgrade" which were of course never used! There was no move in. There was no upgrade. Perhaps 20 hours have been spent on the phone so far, in a continuous "you have to call another number" scam. Save yourself, run far away from Unlimited Vacation Club.

DON’T DO IT. They harass you at the airport (Cancun) as soon as you get off the plane and try to sell you some cheap tours (they’re not cheap compared to what you can get in town- Tulum). Then there’s the catch… they take you to some outdated hotel FAR from the town and hotel zone, waste 90 minutes of your precious vacation time and try to sell you a timeshare or for you to book your vacation at the Dreams resort next time. It’s a waste of time. Don’t do it. Timeshares are a scam.

Our 10th Anniversary was absolutely miserable. My husband and I love Zoetry and since we’ve stayed at the Jamaican resort twice, Dominican Republic once and the Mexico resort once, we assumed that the St Lucia Zoetry was in the same league. For me, it is necessary to have a level of comfort due to my physical limitations. Although successful in removing a tumor from the base stem of my brain, I battle with balance and autoimmune issues. * Fact 1: Upon arrival, our room was a Motel 6 type room even though we asked for a suite. After discussing plans to leave with our UVC contact, Zoe, a suite was “found”. Images on the resort website use the same pictures for all regular rooms and “Image Coming Soon” for all suites. * Fact 2: Before arrival, our UVC contact requested dietary restrictions from us. These restrictions are medical and not just desires. None of our requests were honored and I’m still dealing with the fallout from eating certain foods. Each restaurant had 3-4 choices of a category and each food item fell into the same category. Example: For Starters, the choices were Tuna Tartare, Steak Tartare, Octopus, or a Salad. To make matters worse, the menu never changed, the preparation wasn’t healthy, the staff wasn’t knowledgeable on ingredients and pushed back on any requested deviations. For example: it was requested to have a cheeseburger on lettuce instead of a gluten bun. The waitress didn’t want the change and stated she’d have to ask the chef it could be done. * Fact 3: The hotel staff wasn’t knowledgeable on resort items and gave incorrect information. We are not a stickler with money on vacation but my husband was told that gratuity was included in our island tour by a resort staffer. The actual driver stated it was not included. This trend continued during the week on multiple subjects. * Opinion: Some staff were nice. Others were not or it was forced. As a business owner with staff, I could tell the “nice” wasn’t genuine. If I treated our clients like the staff treated us, we would have a folded business. * Fact 4: The now read reviews online are similar to ours. Because it was a Zoetry resort, we didn’t read them ahead of time. * Opinion: The good reviews are either made up, very old, or the person did not stay a long period. * Fact 5: I have stayed at “Wellness and Luxury” resorts before. This is neither. I do understand transition in business but what we experienced goes far beyond it. * Fact 6: Restocking of our room was sporadic unless you requested it. You must ask multiple people, multiple times in order to get anything done or received. Our room was “cleaned” by making the bed only and not every day. * Fact 7: 24 hour Room service normally takes about 30 minutes. If food was ordered via phone, you were told about 15-20 minutes but the wait time was more like 1 1/2 hours or more. * Fact 8: The resort is old and not “New” as it’s described on the website. It may be “new” under Zoetry rebranding but it is not a new resort. (See pics attached). * Fact 9: Ants and mosquitos were always in our room. * Fact 10: For anyone with a disability, there is nothing in place to accommodate special needs or any type of statement on the website which would alert travelers. Besides a golf cart that may take you to your room upon request, this area is severely lacking. A more educationally informed staff would allow anyone with my type of disability to choose another resort. My husband was concerned about me being able to get around, and specifically called/emailed our UVC contact at least 3-4 times. Later, our UVC contact admitted that she didn’t really understand the limitations of a disabled person. I paid a hefty price for her lack of education. My flares caused by food/and or conditions, will last 2-4 weeks. As of this writing, I’m in week 2. * Fact 11: There were no vendors, after dinner resort entertainment, or things to do as we found at other resorts. * Fact 12: The ferry ride to the beach was barely stable. In reality, the ferry ride was a very old, dirty and near sunken fishing boat. The beach was a corner piece of land that was trash filled, and full of cigarettes. * Fact 13: The resort pictures on the internet are photoshopped, altered, or airbrushed. What I saw in real life and what is pictured are vastly different. * Fact 14: We cut our trip short and left early. We will never return and there is a bitter taste in my mouth when asked about my anniversary trip.

Zero stars. Impossible to get ahold of anyone. Never used it. Let the card expire and ditched them. Run Run Run. They are terrible and nothing but lies. The travel booking sites are cheaper.