Unlimited Vacation ClubReviews of unlimitedvacationclub.com

The Deal doesn't make sense. High pressure sales. Hold your ground, just say "NO I CAN'T MAKE THAT COMMITMENT AT THIS TIME" So, take advantage of the “free” stuff they give you, but know you will have a hard time leaving because they will stop caring about you once you say no.

This is the biggest rip off ever! They are a total scam and a sham. RUN AWAY! Their sweet talk is all lies. Jumping through hoops to book a week at a resort. It seems like only their older locations are available. Then there's an additional $300 booking fee on top of the $250 for the week. Thought we were getting a good deal...I guess it really was too good to be true.

I was looking to book a vacation at Secrets Royal Beach in Punta Cana on the UVC website. I checked the same booking on Expedia, just in case. Unbelievably, the same booking was $400 cheaper on Expedia and I decided to use the UVC Price Match policy. I called immediately to UVC customer service and the rep asked me to email him both quotes. After he got my quotes he agreed to book with the discounted price but told me that the booking would be non-refundable. I agreed to proceed because I got additional 25% savings from Expedia price. However, his supervisor refused to book. The supervisor told us some nonsense that was not even in our contract. After a long talk with the supervisor we realized that UVC doesn't want to honor their contract and will find any non-existing reasons to not book according to my contract. I asked the supervisor to refer to a particular paragraph in my contract and justify why she refused to honor the contract. She couldn't. Instead, she came up with reasons like credit/debit card payment or the part of the US where I live or time of the day or refundable/non-refundable and other nonsense that was not even mentioned in my contract. It was clear she would give me any lie just to avoid honoring the contract. I filed my complaint with the Better Business Bureau (BBB). However, UVC never answered. UVC is a very dishonest company. Their goal is to scam North American consumers. I advise anyone to stay away from UVC.

If I could give this company negative stars I would. They simply lie to you about everything. They write down one thing but on the contract it is completely different. They pressure you into getting this while you are on vacation so that you don’t have much time to read the entire thing. They also go through the signing process so fast so you do not have a chance to read all the details. This is a complete scam just to get people out of their money. They want to bind you to the contract so they can keep making money off of innocent people. This is disgusting that this company is still in business. If the services have not been used I don’t see the harm in letting people out of their contract. Do not trust anyone from this company. Trust me keep your money and do not sign anything.

They are frauds. Everything they said is a lie. They gave us marketing sheets promising various access to resorts .... none of it is available. Do not even listen

We were accosted at the airport with promises of discounts on excursions and assurances that “this is not a time share” in exchange for a 90 minute presentation. It turned into a half day of our vacation and WAS in fact a time share. Once we said we weren’t interested, the impeccable customer service came to an end and we waited another hour to get only a small portion of what was promised to us. Don’t fall for it!!

On May 31st my husband and I arrived at the Punta Cana International Airport and were approached by a female who proceeded to take us to a counter. We were unfamiliar with the procedures for leaving the airport to proceed to the resort. The gentleman Walter Daniel Perez seemed legit and honest. He explained to us how others will scam you but he was there to provide the truth to Americans and give pointers on what to do and not to do during our stay. We explained to him that we were interested in excursions, and he proceeded to give recommendations. He explained to us that the resort we were staying at and Secrets were acquainted and all we need to do is come for breakfast the next morning. We paid him $100.00 cash for an excursion that we never received. After leaving the airport and doing research, we discovered that we were scammed. We reached out to him (the telephone number was provided by him), and he quickly went from nice to angry when he discovered we were not coming for a presentation and was not interested in a timeshare or presentation as we explained to him in the beginning. We simply wanted to enjoy our anniversary vacation without being scammed. Now we will like a full refund for services not explained or received.

this people do not care about us club members, they will only try to keep selling things as opposed to help take advantage of the membership. If you're thinking about buying ... STOP !