Unlimited Vacation ClubReviews of unlimitedvacationclub.com

Do not sign up! This is a scam. I was quoted $28K for ten years to belong. I declined. When I told the first condescending rep that I was Googling the reviews, he told me that even the Waldorf has bad reviews. Believe the negative reviews. This is not a Hyatt membership. It took me telling 3 separate reps that I wasn't interested. They also held my DL hostage on the resort. They also did not provide copies of documents that I requested. The rep that took me to the "model" resort disappeared after I declined. Don't do it! You will be scammed.

Horrible experience, it ends up like paying for your own vacation even using your credits and cash in bank, you don’t save but you have to work with them to spend what you paid for. After a week I made my flight reservation, I still haven’t receive any confirmation and now the concierge is not calling back. Hope i didn’t loose my flight otherwise it’s a total scam and will Call it to the credit card company so they can reverse the charges.

Total scam, awful, appalling service…I have no good words to describe UVC, bunch of lying and unprofessional people who Providing misleading and incorrect information, typical sales techniques to get money out of you by selling you the world and in the end you will get nothing, only hell and a lot of stress, as everything is terms and conditions but you have no option to read all terms before signing the contract, even when you request. I’m so disappointed that we have made the biggest mistake in my life. TOTAL WASTE OF MONEY

This was a scam. I spent $30,000 for what I thought was a lot more vacations but when I returned home from my trip, I noticed the contract had deleted the amount of weeks that I thought I had. No refund. Tried to cancel but no luck. I regretfully used this up as fast I could so I could move on with my life. Would have been less expensive to purchase vacations of my choice. Bad investment. Don't do it...

TERRIBLE EXPERIENCE! If I could give it 0 stars I would. They messed up our rooms from the beginning. We booked 3 rooms 1 with double beds knowing my mother in law and daughter were going to share and we got 3 rooms with king beds. They said they would bring another bed. I said we don’t want a cot they said it’s not. Right it was a hard cabinet surface that they placed an even harder mattress on. No headboard, no place for my daughter to plug her phone in. They could have given us another room with a king bed so it would be more comfortable. The food was disgusting even the breakfasts which how can you mess that up? Fruit was not fresh and tasted funny. One night at Caribbean night we asked for bread they had none they had to go to another restaurant to get it. Yet at the Asian dinner they offered bread. Ordered waffles one morning cold and stale with 3 thin slices of strawberry. There’s 4 restaurants and every night only 3 open. Went to lobby bar to meet for drinks it was closed due to an employee party. Are you kidding me? It’s the only bar for paying customers. Then to top things off the mosquitos were horrible. We checked our bed to see if there were bugs and we found 3, 2 alive. They claim not bedbugs but cane bugs which also bite. When we called down to management they just gave us another room no one came up to check the bed! We had to check the beds in the other rooms too. How this place is rated 4.6 is beyond me. Also went to see the doctor there. She first quoted me $2k for the cost to see her. Then the butler told us she meant $200 BIG MISTAKE!!! I had a rash that she said was an allergic reaction to an Acari bug (mite) bite definitely not. She adamantly said not the shingles not right dermatome level. I had to fly home after the bugs in the bed and was diagnosed with shingles. Never again will we go to the Dominican or any place offered by unlimited vacation club. They are to blame too!! We called them about the room situation and they had to look into it and access our calls to hear how we reserved the rooms. What is this the FBI? Still waiting on that. And then when we told them about the bugs also very nonchalant about it. When in the middle of the night I went to complain about the bugs another couple had a cockroach in their room. Hyatt not a cheap place that should have unbelievable customer service was actually horrific!!

Similar to other reviews, I found the product poor. Does not deliver on what’s promised. The customer service is atrocious and almost impossible to book. This a time share. Basically do this if you want someone else to take your money and decide how or when you can go on vacation. Scammmmm!!!!!!

What a shame. While I was on vacation in Cancun back in 2020, Unlimited Vacation Club persuaded me to come and listen to their pitch for future stay discounts. Their pitch is highly developed and persuasive, passing out champagne, music, well- manored salesmen- all a cloak to butter us all up and get into our wallets. Where it sounded like a good investment they detailed in the presentation, the reality is that it is a scam. I ended up paying a 1 time payment of $10,000+/- for a certain package. The next year I tried to start utilizing the 1 free week vacation to find their scheme of having me jump through so many hoops in the booking process to find there is no flat out free week stays, rather discounts which would mean more money out of pocket. Then the annual fee needed to keep the membership active. I ended up not ever booking anything. I lost $10,000. The support would not refund any monies to me. 2 years later they continue to harass me sending mail and calling me to extort more money saying I can't cancel unless I pay the outstanding renewal membership fees. Such a disgraceful company, I wish all the people whom got ripped off by them can come together with a huge lawsuit against them.

Unlimited Vacation Club (UVC) is FRAUD. UVC is not honoring what it promised. The main reason I got this package is that you guys offered all-inclusive, all-year vacation packages at no extra cost. But seems like there are no such packages. we were lied to. Why do I have to pay almost the same price as if I was not a UVC member? I saw your review they were all bad and when I asked Pablo, my sales person, he said that was an old company. You need to train your salesperson better. I am also filing complaints to all the appropriate departments for false advertisements and misrepresentation. We have been trying to cancel this membership due to the reason that all the promises were made are not true. I have called several times and every time they told me that supervisor will call us back but nobody did. We were told by several people including Pablo Hernandez that with our silver plan we have unlimited free nights all-inclusive in selected resorts. I asked them several times and When I asked where it says that its unlimited it showed me maps of Mexico and Europe ( see attached ) Also where is the copy of contract? I now I have been told that we get 25% discount. Why would I pay around $20,000.00 upfront to get 25% discount? it’s a case of FALSE advertisement and FRAUD.