Unlimited Vacation ClubReviews of unlimitedvacationclub.com

Hard sale at first resort and endless promises. None come to fruition. You're infinitely better off purchasing rack rates through specific resorts or cruise lines than this shell game. Pay enormously upfront and then shown huge cash amounts that you are "allowed" to use less than 7 percent of per year. Stay AWAY!!! They are the biggest sheisters in the industry and they give good groups like Sheraton and Marriott a bad name by association. Horrible customer service, horrible everything!!!!

I took a vacation to Cabo San Lucas, Mexico from May 11-18 with some friends to celebrate by cousin’s birthday. My one friend rented a car and got a discount if he attended this presentation about a vacation club. So I went with him and another friend to the presentation. The presentation was impressive, but pricey and my friend wasn’t interested. They said we could all equally invest and have equal access to the website to schedule vacations, that we could use our own email and password to access the website. Since they promised that each of us would be equal owners and have equal access to the website, we decided to invest in this vacation club. One of us had to be the primary owner and the other 2 would be secondary or co-owners. The primary owner would have access to the account after 12 days and then the secondary owners could be added. They told us they couldn’t give us a copy of the contract. Also, we would not have access to the website for 12 days, but we only had 5 days to cancel. Everything they told us was a complete lie, only 2 people could get access to the website. We found out who our account manager was and reached out to him but he never returned our calls. We finally got in touch with his supervisor, who was supposed to do a conference call with the 3 of us because he wanted to hear our complaints. We told him we just wanted to cancel and get our money back. He never made the scheduled call to us and our calls to him went unanswered so we decided to pursue legal action to get our money back

To bad you have to give one star, I would go negative if I could. I purchased a vacation package in Los Cabos and realized it was not as I had been promised. I rescinded during my stay and was told all would be taken care of. I am still fighting with them. Such a unethical and dishonest company. Avoid at all costs.

We were members, they say that if an event happens in your life that makes it hard or impossible to pay, you have the ability to freeze payments. That is not true at all, my wife got stage four lung cancer which she eventually beat. They would not work with us at all, in fact they harassed us with multiple daily phone calls and emails, collecting thousands of dollars for the UVC, which we were unable to take advantage of because of bills for cancer treatments, and medications. We were finally able to stop the payments after a few years, and booked a vacation via Apple not using the club obviously, we then go through another presentation to get the free coupons to be used for spa or whatever, present them with our previous experience and amount money they collected already. At first they claimed they didnt own UVC during the time period we had our issues but that proved to be incorrect and they did in fact own UVC during the majority of that time. You think a reputable company would apply that amount to a new contract; but you would be wrong they more or less gave us the middle finger, offering us hotel stays, and then blaming our experience on the location we made the contract with as lying to us

BY far the WORST Club to Ever Join. Way too many restrictions, customers service has no clue to what the contracts say or how you can use your time that you already paid for. DO NOT JOIN THIS, they do nothing for their members !!!!! The discount they "SAY" they give you is a BULL because you can book cheaper thru a travel agent or get the same price, Save you money!

Total Scam. I quote "UVC and World of Hyatt are partners, they're like one and the same. If you find a lower price online, I will beat it by 25%." Turns out that's not true, only applies to two Hyatt locations. To get out of the agreement, they make you pay 50% of the total cost which can be tens of thousands of dollars. They will not honor the terms as explained by their representatives. They will reinterpret the terms later to scam you out of your money and you will get no benefits. Fraudulent organization

I got caught up into investing through there high pressure sales approach. They get you in a big room give you free drinks and tell you a bunch of crap that sounds good. I signed a 10,000 contract. 2 days later I found all this great info on trust pilot and I canceled just in the nick of time. They have a 5 day cancelation policy. So I was able to get out of the BS contract. I don't know if the company is legit or not but I'm not trying to find out either.

Is it worth it? My wife and I bought the unlimited vacation club. We were married Nov 2019, went on our honeymoon, January 2020 at a Secrets resort in Riveria Mya, Mexico. Truth, They sales pitch you on free couples massage if you sit through an hour long presentation. They give you drinks, have supervisors tell you all the $$ you are losing if you don’t buy this thing. There job is to sell you. So we put down $5k for a 5 year membership. You ask if it was worth it? Here’s the truth. When we got back into the country January 2020 the first case of Covid in the United States happened. By March 2020 the whole world shut down. Fast forward Nov 2020 my wife is pregnant. April 2021 we buy a house. August 2021 we have our baby girl. Life happens. Especially as newlyweds. Now that our baby girl is a little over two and we’re finally settling in we want to use our premier nights. Basically a one week free vacation that we earned paying $5k back in 2020. It is now 2024 and we know our membership expires Jan 2025. So I go to book a trip which we deserve and they tell me my premier nights expired March of 2024. Why the f” would my premier nights expire before my membership expires? Makes no sense. So I email customer service and beg them to extend me. They grant me the extension and we book our week long vaca for Nov 3rd-10th 2024. Right after we find out my wife is pregnant with baby number 2 and our due date is Dec 9th. We’re not flying a month before her due date for a vaca. So I called customer service again and I had to email them again my story. I just got an answer today that all sales are final if we cancel our reservation because we already got an extension once. Awesome. So they won’t do anything about it. $5k in 5 years and we did nothing with it. Not worth it at all. I’m sure if you shop around you can find an all inclusive deal for a couple for a week for a lot cheaper then $5k. You asked the truth. Newlyweds that have real future goals are prey. And it’s not worth it if you know you want kids, house, etc. if you have the $$ to go on multiple vacas a year then it’s prob worth it. If you have a family, house, upgrades, etc. vacation club is a complete waste and once they have your $$ they will do nothing to accommodate you once anything in life happens. Not worth it. In the future we will gladly sit through an hour presentation to get a free couples massage and drink there booze, but not a chance giving up my credit card again. No thanks.