UnlimitedappliancepartsReviews of unlimitedapplianceparts.com

Worst customer service experience. I ordered an LG part, using the part number I got from LG website. They sent a wrong part. Cust service # is basically an answering service. Do nothing.. you are sent to another company called Home Essentials, who has no phone number. Email from them says part can be returned but I have to pay return shipping. WHAT! You sent wrong part.. Them.. no we didn't. Me.. you did and here is proof. Them.. no we didnt.. Called back to original cust service number asking to escalate to manager. Sorry, we have no manager info, try this email. Same guy emails again... round and around... It was a $70 part so I was compelled to pay for return just to get some of my $$ back. I did receive my refund minus the $16 for return shipping. I sent it signature required since I had no trust in them. Horrid company... AVOID

This company has shady business practices that border on scam. I received the wrong part and after returning the item (I had to pay shipping) they charged me a restocking fee due to 'buyers remorse' I definitely have buyers remorse for working with Unlimited Appliance Parts. It cost me $70 in the end and they have not been helpful at all and stopped communicating.

Absolutely terrible customer service. I have emailed and called several times to resolve a return issue. Trying to simply return a product. They approved the return but they keep giving me a return address that USPS or UPS will not ship to. The address city and zip code do not match. Here is the address they are giving me: 8720 Le Saint Dr. Building D Fairfield, OH 45011 When USPS or UPS enter this address it changes the zip code and city.

I researched a part for a range. Unlimited had a picture and a model number of the exact OEM part I needed. However, a Mexican knockoff was delivered. I had to make modifications to the range to make it fit and work. I gave them 2 stars because delivery was on time as stated. Just not the part that was advertised.

I ordered a part for my Bosch dishwasher and got a coil for a GE oven. I called them about the mistake and was told to return it. Instead of sending out the right part immediately they said first return the wrong part which is valued at $24 my correct part was $110 which was already paid. I told them to mail out the correct part and if you don't get back your part charge my credit card. Not only did they not do as I asked they told me that the wrong part has to be inspected and they had to make sure box was in good condition. This might take up to 10 to 14 days. Imagine that. Today I received an Email that they are crediting my card and if I still want the order then reorder it. I'd like to clarify that the wrong part was on their end not mine. I had to go to UPS to return it and not once did I receive an apology. Read other reviews and don't waste your time with this company. Let's see how long it will take them to actually refund my card. 3 weeks wasted.

Found the part for my dryer so much cheaper than the other sites i searched . It arrived in about three days. I highly recommend this company to everyone