Universal YumsReviews of universalyums.com

I genuinely can't understand the negative reviews. We did yums boxes for 3 years straight and loved it. It was the easiest way to get my kiddos to try new unique stuff. We'd make a whole thing out of it, read the book aloud, and all try the item at the same time. Whether we liked some of the stuff or not, it was fantastic family time had around the table and we learned tidbits about other countries. We tried another box once and we were just disappointed.

three times the boxes arrived damaged to the post office. three. once the holidays and bad ,crushed bags missing items in a dirty nylon. also bad taste. somehow i found myself paying twice for that box one never showed up months passed yet i didnt see any return refund did someone steal my box? another box and this months box in a weird way the corner like someone did something to it. it was open. not like something crushed it. cant they make a better box???

ludzie uważajcie na nich proszę, ja przeżyłem koszmar, dalej przeżywam i czuje, że to jeszcze nie koniec... mam trochę większy spokój psychiczny bo trafiłem na ludzi, którzy mi byli faktycznie w stanie pomóc... od razu wam powiem, że nie jesteście w tym sami, bo mam kontakt z osobami poszkodowanymi, jak potrzebujecie wsparcia to zapraszam do kontaktu ⁷³⁰/⁹⁵⁵/⁰⁶⁶.

Don’t get they’re a scam. I paid 6 months in advance, they shipped one. Never got second never got a response until I called credit card. Next day they respond and said I can’t cancel. I write a review on their fb page , it was taken off and I was blocked. So don’t believe fake reviews on their. I’m writing their state attorney. Stay away and box really easy boring.

I ordered a 3 month subscription which started in December. We were supposed to receive the holiday box first, I got my email saying the box was shipped but the tracking number wasn't working. 2 weeks later, no box, but the tracking number says it was delivered. We do not live in an area where package stealing is a concern. I contacted customer support and the holiday box is "out of stock" and all they have is India. Which we opted for and actually received. January rolls around, I get no email saying my box has shipped just that it has been delivered. We received no box for January. I contact customer support, again, the Austria box is "out of stock" but they have India as a replacement. If I wanted multiple boxes of Indian snacks I can go to my local Asian market and pick them myself. Mind you the snacks were delicious, and the box does have cute little information cards, but that is not the point. Something went wrong here, and I'd just rather tell people what happened to me, and let them decide for themselves if they want to risk not getting what they're paying for.

I’ve been subscribed to Universal Yums for 8 years since 2016. The reason I left was because they went down in quality, lack of variety, and the price hikes for that lack of quality. The shipping they use now is FedEx parcel select or smart post. They also started adding in the sodas and drinks later on. They repeat countries and in all my years of ever being a subscriber they never did a Chinese box or a Swiss box yet they tease these items in the Christmas boxes. If I want anything from the current subscriptions I buy them from the yum shop. I think that’s a better value. Universal Yums isn’t a bad box? I had so many memories with this subscription. 3 pregnancy cravings 2 kids! Even when my kids grew up they loved the snacks. Thanks for the memories but for now it’s time for me to look at more variety. I want to add that I never needed to contact customer service in the 8 years I was with them one year I did but that was it. Never had an issue receiving my snacks! Oh and my email was replied seconds after I had sent it.

Had a few good boxes with great assortment- and then january box was charged, never shipped (it’s now 2 1/2 weeks after I was charged) and they won’t respond to any emails or requests for assistance. I’ve been trying for over 10 days. Cancelled subscription, filed chargeback with my bank and don’t recommend to anyone.

SCAM! I wish I found this page before ordering. Yup same. Ordered a 6 months gift subscription on 1/7/23 for my Nephew's birthday. Received an email on 1/9/23 that the package is ready to ship with UPS tracking. Great! it will arrive in time for his birthday a week later. Birthday rolls around... no package... no status change in tracking "Ready to ship". Emailed support 1/17/23, no response other than the auto response that they received support request. 2nd email sent today 1/20/23, same n response, no phone number to call, no online chat bot. Contacting my CC company to dispute the charge. DO NOT BUY FROM THIS COMPANY.