Deb S.
Tracking updates not provided
After 4 weeks since ship date still have not rcvd order and when I reached out was told no tracking number was available to me as I failed to select an added $10 fee when ordering. Was told to expect up to 4 more weeks. Overseas shipments can be expected to take some time but waiting up to 8 wks for meds with no clue as to actual arrival is not a good situation. Customer updates or tracking would ideally be the norm. Until I actually receive my order I can only give one star.
Response from UniversaldrugstoreJan 10, 2023
Dear Deb, Thank you for leaving us the review. We are sorry to hear that you have not received your order. We have sent you an email to follow up, kindly check on it. We hope to resolve the issue with you as soon as possible. Thank you for your business.