Elizabeth
I love the ease of ordering
I love the ease of ordering; this is the best part of UDS. Friendly, fast, helpful responses to emails are also excellent. The worst parts are 1) the slowness of delivery (high-fee fast delivery should be an option), 2) I really don’t like receiving emails that say UDS has tried to call me about an order when this is absolutely not true and 3) the office operating hours are difficult for customers in Australia. This review is not based on a specific date, it is based on being a UDS customer for about four years.
Response from UniversaldrugstoreJan 20, 2023
Dear Elizabeth, Thank you for leaving us the review. We are sorry to hear that you have had this experience. Please note that we only ship medications by regular mail (due to policy when shipping medications). We also unable to charge extra to expedite the order. For the communication and timezone, it is greatly appreciated for you for share with us the issue, we will review it. We recommend that you confirm the best time to contact you in the email so we can reach out to you. We hope that your next transaction will be better. Your satisfaction is very important to us. Thank you for your business.