UniversaldrugstoreReviews of universaldrugstore.com

Response from UniversaldrugstoreFeb 6, 2023

Dear Lilia, Thank you for leaving your review. We appreciate your feedback. We have investigated further about the order and we can confirm that the original order was sent to you, however, it was returned to us due to the damage from the package. Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Thank you for your business. Please do not hesitate to contact us if you have any questions.

Response from UniversaldrugstoreFeb 3, 2023

Dear Isabel, Thank you for leaving your review. We appreciate your feedback. We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control. Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Please be advised that tracking number is upon request and can be added during the order process. Thank you for your business. Please do not hesitate to contact us if you have any questions.

Response from UniversaldrugstoreJan 31, 2023

Dear Robert, Thank you for leaving your review. We appreciate your feedback. We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control. Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Please be advised that tracking number is upon request and can be added during the order process. Thank you for your business. Please do not hesitate to contact us if you have any questions.

Response from UniversaldrugstoreNov 21, 2022

Dear Carl, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We understand that this has not been an experience you expected, we also sent you an email before to discuss about the issue. We hope that the next order will be a smooth transaction. Delivery takes 2-4 weeks. Due to the holiday season, please expect a slight delay. Some packages might take 4-6 weeks. In the future, you may send us an email or call us. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.

Response from UniversaldrugstoreSep 29, 2022

Dear Velma, Thank you for your feedback. Your feedback is much appreciated. We are sorry to hear about your experience. The in-house processing time and the shipping time will vary depending on the source country of your medication. Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. We strongly suggest placing your refill order at least 2-3 weeks prior to running out of your medications. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.

Response from UniversaldrugstoreSep 14, 2022

Dear Steven, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We also sent you an email before to discuss about the issue. We hope that we could serve you in the future. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.

Response from UniversaldrugstoreAug 18, 2022

Dear RJ, Thank you for leaving us a review. Your feedback is much appreciated. We are sorry to hear about your experience with the processing. We recommend that you contact your physician and notify them that we will contact them. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.

Response from UniversaldrugstoreJul 18, 2022

Dear Nicholas, Thank you for leaving us the review. Your feedback is much appreciated. We have sent you an email about the situation. Please review it if you have a chance, we are very sorry about the misunderstanding. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.