Best Van LinesReviews of unitedwemove.com

This company promises good rates and great service and delivers lies and additional charges. From failing to disclose that they are a moving broker (you should have read the consumer report) to changing the promised delivery date and passing you off to the customer service number of the 3rd party mover. It was a horrible experience and I wish we had just moved our stuff in a u haul. DO NOT HIRE THEM!!!

Every ‘one star’ review is 100% correct. They flat out lied to me about being a family owned moving company. Of course they aren’t going to let you know they are a broker. They purposely give you a low estimate to lock you into a deposit. And the moving company they sent was a nightmare to deal with. They were actually more dishonest, if that’s even possible. The company is currently under a new name, Moving Services NV, USDOT 4062804, located in Las Vegas NV. Their previous names were Alpha Moving Services, and Konami Moving and Storage. The owner, Aviv Mordechai was indicted a few years ago for moving fraud. He took a plea last Valentines Day 2025. The address under the current name on the BOL is a home address. Website is the same as their current name. If you look them up through the USDOT number, they already have a hostage complaint.

This is so funny they are writing reviews on there self when I spoke to them everyone that is posting here are the people in the office…. Mathew, James, Kenneth, Elsie how ever you spell it is very rude unprofessional. Johnathan hain do not send Zelle you will never get it back and of course The master mind Ryan.. DO NOT TRUST THEM

They are fake and company all the reviews were fake. They make you sign by telling all lies and end up drawing all your money. They won't deliver as they say. They won't take your stuff as they say and they won't care less for you

They are thieves . They take deposit and won’t refund even due to emergency cancellation. Don’t work with them

The entire process was complicated, and I was tricked into closing every step of the move. I was "convinced" of the deposit, then they changed the date at least three times for pickup, and I had to change my flight twice. Halfway through the loading, they said my load was 1.5 times what was quoted (they didn't even have a measuring tape). I measured, and I was over by 20%. I had to pay double for the pickup; they fooled around for 12 days before giving me a delivery date. Finally, things arrived all banged up, I guess they are not movers, and they put your stuff in a warehouse while they consolidate shipments. Save yourself some trouble!

I had a terrible experience with this company. They misrepresented themselves as a moving company but are actually brokers, which they didn't disclose upfront. They charged a hidden broker fee, misleading me into thinking it was for the movers. When I raised concerns, they hid behind a vague contract. Pickup day was a nightmare. The promised arrival time of 9am to 1pm turned into 3pm. They charged $60 for a small lamp box and $100 for a TV box, which felt like robbery. Only half of my items were moved; I had to move the rest myself. The movers are contracted, so you end up agreeing to another "estimate." My original "Binding Estimate" of $900 ballooned to over $1900 for a few items. Delivery still has NOT been made. RUN!! DO NOT USE THIS COMPANY! This company operates through deception, omission, and disorganization. Their contracts are intentionally vague, communication is nonexistent, and their practices are borderline fraudulent. Their space and mileage calculations are corrupt. Consumers should avoid this company and seek alternative services to avoid being deceived.

This company misrepresented itself as a moving company when in fact it’s just a broker—something they deliberately failed to disclose upfront. Instead, they charged a hidden broker fee under the guise that the payment was going to the actual movers. What was quoted as a $1,695 move ultimately cost me $2,300. When I raised concerns about this blatant bait-and-switch, they tried to hide behind a vague, one-sided contract—as if a deceptive and incomplete document gives them carte blanche to exploit customers. Prior to the move, I attempted to update my inventory in writing—and was completely ignored. Then the movers they subcontracted arrived visibly frustrated that the inventory was inaccurate. That’s on the broker, not me. To make matters worse, I was explicitly told I’d receive my belongings within 5–7 days. The actual movers told me the realistic window was 21–30 days—another flat-out lie from this broker. Pickup day was another disaster. The movers arrived late, and in the confusion, took perishable goods I had set aside for a birthday gift—items that should never have been loaded. The movers themselves were professional and kind, but due to a clear language barrier (they spoke little to no English), I believe that’s how those items were mistakenly taken. Again, this falls squarely on the broker for failing to ensure clear communication and proper coordination. This company operates through misrepresentation, omission, and disorganization. Their contracts are vague by design, their communication is nonexistent, and their business practices border on fraudulent. Consumers should avoid this company at all costs, and I would strongly urge anyone considering them to seek alternative services before becoming the next victim of their deceit.