United States Auto Shipping IncReviews of unitedstatesautoshipping.com

4.5383 reviews
Shipping & Logistics
86-44 121st, Richmond HIll, New York

Write a review

Call Directions Website

United States Auto Shipping Inc

Write a review

About United States Auto Shipping

United States Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, United States Auto Shipping Inc leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.

United States Auto Shipping Inc (unitedstatesautoshipping.com) has 383 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: United States Auto Shipping, unitedstatesautoshipping.com
Website: unitedstatesautoshipping.com
Category: Shipping & Logistics
Location: Richmond HIll, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Shipping & Logistics, New York

Write a review

Brad R.

Aug 28, 2025

STAY AWAY AT ALL COSTS

By no means should you do business with this company. This is a horrific company - they do not even answer their phones, they only communicate via text/email. I originally wanted to ship my vehicle within the same state (NC). The drive is 4 hours, and I was quoted $150. I communicated in writing, via text, to one of their representatives saying I do not agree to certain clauses. Most importantly, I mentioned that I will not be held liable to cancellation fees if the quoted price is not met upon confirmation of a driver. In my state, this is considered a material change of contract, which occurred before I signed the contract. The representative agreed to this. Then, the representative messaged me some days later saying the driver fee was $600 (a 4x increase of the quoted rate). I requested my refund since they could not deliver upon the agreed-upon rates, and now they are threatening to charge me an additional $200 for cancelling the service. This company is not accredited on BBB, and for good reason. This is such a headache, especially days before a move. I would recommend others to look anywhere but USA AutoShipping LLC when considering a shipping brokerage.

Response from United States Auto Shipping IncSep 6, 2025

We’re sorry to hear about your experience and the frustration it caused during your move. At US Auto Shipping INC, we strive to provide clear communication and fair pricing, and we regret that we did not meet your expectations in this case. We do want to clarify that your deposit has already been refunded in full on the same day you asked us to refund your money, and no additional charges were applied. While driver availability and market conditions can sometimes affect final pricing, we understand how important it is for customers to feel confident and supported throughout the process. We value your feedback and will use it to continue improving our services. If you’d like to discuss this further, please don’t hesitate to reach us at (646) 971-8393 or [email protected] . We’re always here to help, and we sincerely wish you the best with your move.

About United States Auto Shipping

United States Auto Shipping Inc (unitedstatesautoshipping.com) has 383 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: United States Auto Shipping, unitedstatesautoshipping.com
Website: unitedstatesautoshipping.com
Category: Shipping & Logistics
Location: Richmond HIll, New York
Listed on Five Star Index: 2026

United States Auto Shipping reviews

383 approved reviews, newest moderated first

Diego Yanez R.
Aug 28, 2025
Working with Roger at United States…
Working with Roger at United States Auto Shipping Inc was simple and stress-free. He was friendly, professional, and always kept me updated. My car was delivered right on time without any issues. I'd definitely recommend Roger to anyone who needs reliable auto shipping.
Response from United States Auto Shipping IncSep 6, 2025
Dear Diego, Thank you for sharing your experience! We’re delighted to hear that Roger made the process simple, stress-free, and kept you updated throughout. Ensuring on-time and hassle-free delivery is always our goal, and we’re glad Roger delivered that for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, The United States Auto Shipping Inc. Team
illya P.
Aug 28, 2025
Ryan was a great guy helped me with my…
Ryan was a great guy helped me with my vehicle transportation will use again
Response from United States Auto Shipping IncSep 6, 2025
Dear Illya, Thank you for your feedback! We’re happy to hear Ryan provided great support with your vehicle transportation. We truly appreciate your trust in us and look forward to serving you again. Best regards, The United States Auto Shipping Inc. Team
Brad R.
Aug 28, 2025
STAY AWAY AT ALL COSTS
By no means should you do business with this company. This is a horrific company - they do not even answer their phones, they only communicate via text/email. I originally wanted to ship my vehicle within the same state (NC). The drive is 4 hours, and I was quoted $150. I communicated in writing, via text, to one of their representatives saying I do not agree to certain clauses. Most importantly, I mentioned that I will not be held liable to cancellation fees if the quoted price is not met upon confirmation of a driver. In my state, this is considered a material change of contract, which occurred before I signed the contract. The representative agreed to this. Then, the representative messaged me some days later saying the driver fee was $600 (a 4x increase of the quoted rate). I requested my refund since they could not deliver upon the agreed-upon rates, and now they are threatening to charge me an additional $200 for cancelling the service. This company is not accredited on BBB, and for good reason. This is such a headache, especially days before a move. I would recommend others to look anywhere but USA AutoShipping LLC when considering a shipping brokerage.
Response from United States Auto Shipping IncSep 6, 2025
We’re sorry to hear about your experience and the frustration it caused during your move. At US Auto Shipping INC, we strive to provide clear communication and fair pricing, and we regret that we did not meet your expectations in this case. We do want to clarify that your deposit has already been refunded in full on the same day you asked us to refund your money, and no additional charges were applied. While driver availability and market conditions can sometimes affect final pricing, we understand how important it is for customers to feel confident and supported throughout the process. We value your feedback and will use it to continue improving our services. If you’d like to discuss this further, please don’t hesitate to reach us at (646) 971-8393 or [email protected] . We’re always here to help, and we sincerely wish you the best with your move.
Ismel H.
Aug 27, 2025
A wonderful experience working with…
A wonderful experience working with you, always grateful for the opportunity
Response from United States Auto Shipping IncSep 6, 2025
Dear Ismel, Thank you for your kind words! We’re truly grateful for the opportunity to assist you and look forward to continuing to provide you with excellent service. Best regards, The United States Auto Shipping Inc. Team
David L.
Aug 25, 2025
Car Transport
Working with Nick was a great experience. He was upfront, easy to reach, and made the entire shipping process simple. Everything happened just as he said it would-pickup and delivery were on time, and my car arrived safely. I really appreciated his honesty and reliability. Highly recommend Nick and United States Auto Shipping Inc.
Response from United States Auto Shipping IncSep 6, 2025
Dear David, Thank you for sharing your thoughtful feedback! We’re so glad to hear that Nick made the process simple, reliable, and transparent for you. Ensuring safe, on-time delivery with clear communication is exactly what we strive for, and we’re delighted that Nick delivered on that promise. We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, The United States Auto Shipping Inc. Team
Viko M.
Aug 22, 2025
I wasn't sure what to expect with auto…
I wasn't sure what to expect with auto shipping, but Nick at United States Auto Shipping Inc made it a breeze. He handled everything from start to finish, kept me in the loop the whole way, and made sure there were no surprises. The car arrived on time, in perfect condition, and the whole process felt easy. Nick really knows how to take the stress out of shipping-I'd definitely use his help again.
Response from United States Auto Shipping IncSep 6, 2025
Dear Viko, Thank you for your wonderful review! We’re thrilled to hear that Nick made your shipping experience smooth, transparent, and stress-free. Providing on-time delivery and clear communication from start to finish is always our priority, and we’re glad Nick delivered that for you. We sincerely appreciate your trust in us and look forward to assisting you again whenever you need. Best regards, The United States Auto Shipping Inc. Team
Amy H.
Aug 20, 2025
Paul provided an outstanding level
Paul provided an outstanding level of service and professionalism. From the very beginning, he was clear, responsive, and made the entire process simple and stress-free. His attention to detail and commitment to ensuring everything went smoothly truly stood out. Paul is dependable, trustworthy, and goes the extra mile to deliver excellent results. I'm very satisfied with the experience and would not hesitate to recommend him to others looking for reliable and top-quality service.
Response from United States Auto Shipping IncSep 6, 2025
Dear Amy, Thank you for sharing such wonderful feedback! We’re delighted to hear that Paul’s professionalism, clear communication, and dedication made your shipping experience smooth and stress-free. His commitment to going the extra mile reflects the level of service we strive to provide every customer. We truly value your recommendation and look forward to assisting you again whenever needed. Best regards, The United States Auto Shipping Inc. Team
Allef M.
Aug 19, 2025
Great to work with Shaun
Great to work with Shaun. We had a problem with our truck, and had explained everything to him, and him and his client understand. Received full info for pickup and delivery and everything goes ok. Hope to work together in the next loads.
Response from United States Auto Shipping IncSep 6, 2025
Dear Allef, We truly appreciate your feedback and are glad Shaun was able to support you through the situation with your truck. It’s great to hear that communication was clear, everything went smoothly with pickup and delivery, and the process met your expectations. We look forward to the opportunity of working with you again on future shipments. Best regards, The United States Auto Shipping Inc. Team

United States Auto Shipping IncReviews of unitedstatesautoshipping.com

About United States Auto Shipping

About these reviews

More in Shipping & Logistics, New York

Fast IDP

Rappid

Ship.com

IBEX Packaging

United States Auto Shipping IncReviews of unitedstatesautoshipping.com

United States Auto Shipping reviews

Working with Roger at United States…

Ryan was a great guy helped me with my…

STAY AWAY AT ALL COSTS

A wonderful experience working with…

Car Transport

I wasn't sure what to expect with auto…

Paul provided an outstanding level

Great to work with Shaun

About United States Auto Shipping

About these reviews

More in Shipping & Logistics, New York

Fast IDP

Rappid

Ship.com

IBEX Packaging

United States Auto Shipping reviews

Working with Roger at United States…

Ryan was a great guy helped me with my…

STAY AWAY AT ALL COSTS

A wonderful experience working with…

Car Transport

I wasn't sure what to expect with auto…

Paul provided an outstanding level

Great to work with Shaun