United Regions Van LinesReviews of unitedregionvanlines.com

Did Two virtual quotes via FaceTime. Movers show up and said we have a lot more stuff. Went from 14,000 to 27,000. Showed up in a 27' box truck. Guy told me another truck was coming with 2 more guys. Never showed !! Truck delivers to house, went in the truck and took a picture of our things in a big pile, with the ladders thrown on top. Boxes smashed, glassware broken, packed glass lamps on the bottom of boxes, then put heavy things on top. Worst movers ever !!

If I were the CEO of this company, I'd want to know about this complete fail & loss of a $$$$ moving contract. I spoke with Brian Phillips the senior moving consultant who made a huge error. While he put me on hold to calculate a quote for me, I heard the music playing but Also heard him (on the phone or talking to himself aloud) ridiculing normal things I said & making stunningly immature noises & sound effects while mimicking things I said. Truly bizarre & wildly unprofessional. Such an epic fail that I will be contacting their corp offices in Fort Lauderdale. He lost this company my contract & anyone I know who's moving in the future. They will be warned about who is in charge of consulting on a move. They may not hear this azz making fun of them with the maturity (& sound effects) of a young teen, but they also won't risk using the company when they hear my details. One moronic idiot is enough to blow a deal & they have this one in a Senior position. Just wow. Both thumbs down.

We had a very difficult time with our previous movers and United Regions Van Lines has been a welcome change. The most obvious difference has been the difference in attitude with this team far more receptive to our feedback and ideas than the previous company. It made for a tension-free and collaborative effort, where we were able to give them tips on how to make the best use of the home’s layout to simplify their job. In keeping with that theme, the movers were also far better at keeping to the times for pickup and delivery that they had given us. Even though their work was so much better, their costs are about the same so United Regions Van Lines is definitely the better option.

We chose United Regions Van Lines after a long search process that involved not just reading reviews but actually calling up almost a dozen companies to find out the nitty gritty. While it was tedious, it did work out in the end as we believe we got the best company and the best deal for the best job possible. The movers from United Regions Van Lines were polite and worked fast. They took great care when moving our things. The packing materials they used was of a high quality. Our 3 bedroom house was cleaned out and packed within the time they had estimated. The final cost was also very close to the amount quoted to us when we booked it. In all, very aligned with the positive reviews. 5 stars.

They're the best movers ever! They disassembled my cumbersome bed as if it was nothing. They kept my electronics in separate boxes, which they brought with them. My move was made in a few hours, all thanks to United Regions Van Lines .

Household was loaded 2/24/23. I was asked what delivery date I wanted to move from California to Michigan. I was told that more than 14 days would mean the addition of storage fees. 3/6 was chosen. It has been two weeks and my household belongings are still in LA. NOT even loaded. AND IT MAY TAKE UP TO 30 days before I see my belongings. Worst explanation of process ever. WORST customer service. Ever. I Do not recommend.

I read these reviews had concerns about extra charges. Late deliveries. So I asked to move up my moving date by a week to assure that my things would get there within three weeks. Shady!!! They picked up my things early and said it would take 9 days so on the bill of lading they said first available March 3. This first available in fine print means that they have 21 working days from that date not your ship date. Absolutely useless to ship early. To further frustrate things I was told I should have marked first available date to be 2 days after ship date(although sales guy and logistics gal said it takes 7-9 days to ship) ah since now you didn’t mark it 2 days after you shipped they want to charge me storage fees. My shipment 3 weeks after pickup is still in California and hasn’t shipped and they want to charge storage fees!!! We were expecting the shipment last week but due to all the reviews stating how long they took I called this week. Only to be shamed at why I didn’t call last week. So to be clear mark your 1st available the day after you ship if you choose to use this sham of a company if not the logistics gal wants to charge you storage. Your sales person will double back on you. They all had an internal mail that stated to ship first available. Their non English Russian speaking foreman at pick up will tell you the wrong date. It’s a sham to collect more money after they have your product. I wish the other reviews had gone onto more details of the program they were running. I thought I had circumvent it by having it picked up a week earlier… wrong communication but all in small fine print on your contract . The word “may”. They cling onto that semantics. I even had in writing from sales guy 7-9 days usually. Not true!!! Run!!!

They break all your belongings and then refuse to fix.. I have a recording of this if anyone would like to hear. Do not use!