Jorden S.
Scam
Scam. First link on google and they pose as a government website. Cancelled within hours and they refunded only a fraction of my money.
United Passport is a private passport and travel document preparation service that assists customers with completing and submitting U.S. passport applications. Our service helps simplify the passport process by preparing required forms, reviewing applications for accuracy, assisting with passport photo compliance, and coordinating shipping instructions for submission to the appropriate government facility.United Passport is a registered courier with the U.S. Department of State under the name 123 Access Travel Passports, allowing us to assist customers who need expedited passport processing through authorized courier channels.Our team focuses on making the passport application process easier and more efficient for travelers by providing guidance, document preparation support, and customer assistance throughout the process.Please note: United Passport is a private company and is not affiliated with the U.S. government or the U.S. Department of State. Government passport fees are paid separately to the U.S. Department of State when submitting an application.
unitedpassport.com (unitedpassport.com) has 185 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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185 approved reviews, newest moderated first
Jorden S.
Scam. First link on google and they pose as a government website. Cancelled within hours and they refunded only a fraction of my money.
DJ
Tengan mucho cuidado! Esto es scam! Aparte de perder dinero, se compromete tu información personal y la de tus hijos! Por favor tengan cuidado, a mi me redirecciono la página de usps tratando de hacer una appoiment. Fue terrible el darme cuenta luego de tener esa acorazonada de que algo no andaba bien.
Amanda H.
This place does NOT renew your passport! They present you with the cost of the passport ($130) + processing fees…JUST to send you the paperwork so that YOU can then send it in and pay another $130! Stay away!
Tina
This Company is a total SCAM! They charge you $180 which is exactly what it would cost to apply to the US Government office, all the while you think your paying for your passport application and then you discover you still have to pay $180 on top of that to the passport company. Skip giving them your money and go directly to the government website. It will save you from them stealing extra $180 dollars for doing nothing.
Jocelyn
I went to United passport to ask for some help regarding whether I could file for an application for my child who is a minor. Unfortunately, the other parent refused to help apply for the passport. I asked their office if I was able to get a passport if I had final legal authority and they said yes. I took their advice and moved forward with paying $180 for the service. Come to find out I can't actually get a passport for my child because I need the other parents signature regardless. I reached out for a refund because all they did was send me a packet with the form that I could've printed for free online. I dont know what I paid for? $180 for a mailed free passport form that they filled out partially? This is misleading and misrepresenting. Then I have to go back to the passport office and pay another $180? Scam!
ZAID S.
Scam thought was an official government site. their tricky service was not as described, Not cover passport application, $180 just for prep docs -trying getting my money back.
Valued Wix U.
100% a scam. I wish I could upload screenshots on this review as the final payment page shows "US Passport Application, processing time choice (4-6 weeks was mine), passport pages (28 or 52 pages), passport book or card - then payment information. Unless you DIG into the website, you will not find anything that rebuts you are paying for a Passport - in fact, ON THEIR website, under "Why is there a service fee?" it says "We are authorized by the U.S. Department of State to expedite passport applications. Our fee covers the immediate handling and processing of your passport, avoiding the typical 4–6 week wait through the Post Office. We manage the process fully and can return your passport or visa in hours instead of weeks." - WE!!! RETURN YOUR PASSPORT IN HOURS INSTEAD OF WEEKS. (don't worry, I took a screenshot of that in case you see your mistake and want to delete it United Passports!! Even the confirmation email shows Service: New Passport, mail to info, schedule your appointment instructions. I had ZERO alarm bells until I received the package with a form I could've filled out in seconds, a photo I DID take in seconds and an instruction "how to get your passport" list. When I reached out through chat on their website and also through email regarding a refund....CRICKETS!!! Definitely a shame on me moment, but certainly a shame on them moment!! Scams don't normally get me, but this one did.
Claire K.
Ordered from here on accident, believing it was a government website and they charged $45 just to give a refund