unitedpassport.comReviews of unitedpassport.com

Can't get past password request

It is an insane amount of money to get a new passport after getting married. Its more like getting punished when you are trying to make sure that your identification is updated and correct

I submitted personal information and my credit card believing this was an official government site. It is not - it's a third-party service, and that wasn't made clear upfront. When I tried to cancel immediately after realizing the mistake, they offered two discounts before ultimately keeping nearly $30 as a cancellation fee. The lack of transparency is the real issue here. If they were upfront about being a third party, I may have actually used the service willingly.

Scam. They print the filled in documents for you and send it to you for $180+. Then you still have to pay for the passport and mail it in. I "cancelled" the order the same day and filed a claim with my credit card company, so hopefully I'll get my money back. This is literally the first hit on google, and the site is made to look legit. I think the only reason they aren't taken down is that their fine print (which you need to dig through their website for and read between the lines) says they just provide you with the documentation. Super sketchy though, and clearly made to confuse people out of their $$ Update: they gave me a full refund without question, so I bumped it to 2 stars. Not sure if there is a time frame for when you have to request the refund or if filing a claim with the bank helped or not.