UnitedHealthcareReviews of unitedhealthcare.com

These people seem to be making free offers which are entirely bogus. Not to be trusted!

This is the most corrupt insurance plan you could possibly get,a bunch of promises, instead nothing but lies, consistently for 3 years now I've been trying to get my$2,520.00 back for my dental out of pocket paid 3 yrs ago,was told to send the bills to 3 different addresses, sent them registered mail, sent them per thier instructions (UHC), I know they were receiving the bills they were signed for, I've talked to probably a hundred (So called customer reps?) and I've never seen such incompetent people, I'm now in the "appeals" stage of their "GAME",IF A MULTI BILLION DOLLAR COMPANY CAN'T OR WON'T PAY FOR THE MONEY THEY OWE ME HOW IN THE HELL CAN YOU TRUST THEM FOR ANYTHING ELSE? THEY SPEND MILLIONS ON JUNK MAILING -HOME HEALTH VISITS ET.ETC.ETC., TIRED OF PLAYING GAMES WITH STUPID LYING PEOPLE, GOING TO FILE A COMPLAINT WITH THE ATT.GEN., MEDICARE/MEDICADE FRAUD DIVISION AND THE DEPT.OF HEALTH AND HUMAN SERVICES,IF THAT DON'T WORK I'LL HIRE A LAWYER AND GO TO SMALL CLAIMS COURT AND UHC CAN SPEND SOME OF THEIR MONEY ON THEIR OWN LAWYERS AND THEIR TRAVEL AND EXPENSES,I'D RATHER LET MY LAWYER GET THE MONEY THAN THESE LYING, CORRUPT ASSHOLES, TIRED OF THE LOW LIFE BILLIONAIRES RIPPING OFF THE TAXPAYING PUBLIC,I WORKED FOR MY BENEFITS AND I'LL GET THEM ONE WAY OR ANOTHER, FUTURE ENROLLEES YOU'VE BEEN WARNED, DON'T FALL FOR THEIR BULLSHIT, AND EVERY CUSTOMER REP I'VE DEALT WITH DOESN'T KNOW A DAMN THING ABOUT INSURANCE!🤔 I'VE SEEN ON THE WEBSITES WHERE UHC IS UNDER INVESTIGATION FOR A NUMBER OF THINGS, GONNA FILE A COMPLAINT WITH THEM TO SO I MIGHT AS WELL GET IN LINE AND GET IT OVER WITH, BETTER OFF DEALING WITH A VETINARIAN THEN THESE BRAIN DEAD IDIOTS!

Ever since United Healthcare started outsourcing the phone calls to INDIA customer service has disappeared. They truly do not understand the concept of customer service. No question is answered and when a questions continues to get asked because it has not been answered they hang up on the members, providers and agents. I feel UHC will loose members and providers due to the rude interactions we all experience.

I recently started having UnitedHealthcare as my insurance provider, much to my dismay. After having numerous issues with IBS related symptoms, having a colonoscopy, and not having much success with any over the counter meds, my doctor submits a prior authorization to try a new medication. UnitedHealthcare receives it, rejects it, gives me no knowledge that it's been rejected, and here I am, fighting with my pharmacy and doctor's office when in reality it's my insurance holding it up, because of course right? I talk to the customer service agents over the web chat, check to see the status of my insurance, which WAS confirmed active. And yet, somehow, I'm deemed not medically necessary of needing this medication, in spite of a colonoscopy and multiple over the counter treatments, along with multiple prescriptions tried that WEREN'T over the counter. So really, what's the reason then? You don't want to pay for it? I've GOT the clinical proof showing it. My first customer service chat was with "Annie". At least here, in spite of the corporate speak, there was actually a person behind the messages, even if it was a result I am not satisfied with. My second chat? With "Sean"? Forget it. I swear, you'd think you were talking to an AI chatbot. All I got were faux apologies, how he is sorry for what I am going through, and when I ask yes or no questions, I get dodgy answers until I keep pressing. The whole time, I'm asking can I speed up the process at all, and he's wasting my time with not answering and just giving me the fake corporate answers boiling down to "I'm sorry you feel that way". I'd like to think I'm not the kind of person who is super harsh, but for you, Sean, if that's even your name? Zeroes all around. If you're reading this, "Sean", you really earned it. Absolute garbage customer service. I shouldn't need to prove I need a medication in the first place. I'm not saying I condone what Luigi Mangione did, but you people should have learned something from it.

They are greedy they don't care about the people all they care about is money my insurance was 99 dallars a mouth and then they went up to 983 a month so had to cancel it in the middle of cancer treatments couldn't afford 983 a mouth im on disability they have to talk to God one

I went to uhc website to order my $40 quarterly otc products. I spent 1 hour and the sight kept telling me I needed a new password or reset password or send an email code number or need your Medicare number ( when I got the Medicare number it did not provide a place to type it in. Then it said I had to start all over again. This is a scam. Also the I store Walmart purchasing process is really bad because it does not pay for good vitamins. Shame on uhc🥲

Worst experience of my life dealing with this insurance company. From the poorly knowledgeable employees to continuing to take out premiums from my bank account after finally cancelling the plan at which time I was told I would not be charged because it was cancelled. I spent countless hours on the phone trying to resolve issues being transferred to a new rep, having to retell the story, and getting no resolve whatsoever. This company should be investigated and held accountable for their shady and unethical practices. Oh wait! They are being investigated, just not yet held responsible. I would NEVER in a million years refer ANYONE to this company. I feel bad for any senior having to navigate this horrendous company. United Health should be shut down. If I could give zero stars, I would.

For the last 3 months we have contacted UHC about our U-cards not not working for over the counter supplements. Which we always lookup the upc first to see if the product is covered, however for the last 3 months when at the register it refuses the card. We have gotten no where with customer services. They never return calls when promised and when we ask for the CEO email they gave us someone who was no longer with UHC. We called back and the next supposedly supervisor wouldn't give us any emails to someone in the corporate office to help resolve the issue with our cards. We'll definitely be lookfor another Medicare insurance company! By the way you can find any CEO or Operational manager numbers and emails on Rocket Search or LinkedIn.