Danell E.
This time??????…l
This time??????…l
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...
UnitedHealthcare (unitedhealthcare.com) has 187 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Danell E.
This time??????…l
Jerome
All United Health Care Insurances employees are very truly CRACKHEAD drugs users like Meths, Rocks, and Cocaines. I can guarantee you. I can promise you. All United Health Care Insurances employees will use everyone’s moneys to spend the drugs to smoke for high and high !!! That exactly what they want !!!!!
Cherrie G.
I am so frustrated with this company. I had a lab drawn, same day, and same time and two of the seven things they were looking for were not reimbursed. I have now spent 1 hr. and 11 minutes on the phone with United. Supervisors name was Maria. They said they can send it for review and it will take 30 to 60 days to have an answer. DO NOT SIGN UP FOR UNITED HEALTHCARE!!
Srric
What a bunch of useless do nothings! Customer service is clearly in India or Indonesia. You will always get them first and must request English speaking reps. Then when you get them, they do absolutely nothing in regard to your inquiries. It is a vicious circle of non responsive incompetents that say they will call you back or email you and as soon as they are off the phone, you are forgotten. This is the most worthless company possible.
David S.
As provider to several thousand United customers I can tell you the way they are so profitable is by not paying providers. They find any way possible to audit and deny claims for medical supplies ordered by patients doctors and supported by medical documentation. They continually violate Medicare advantage guidelines which are supposed to mirror traditional Medicare. Amazing how CMS,OIG,DOJ don't investigate this company and hold their executives responsible. I guess when you pay enough lobbyists and contribute to politicians you can perpetrate fraudulent practices.
L. S.
This company works hard to NOT PAY your benefits. My husband has paid for these benefits for years and when it was time to use them, the company put him through the ringer. Making statements that we didn't send in an "overpayment" of over $5000. LIARS, CHEATS, WORTHLESS.
Scott
Terrible experience with this company. They make billing a complete mess. If you have out of network doctors, they cover a tiny fraction of the cost if any and inundate you with paperwork to submit and track. They then send you statements that aren't accurate.
Sam R.
I have tried on 3 occasions now to pay my first premium through debit card unsuccessfully due to UHC not processing the payment when they say they will. The first time, I received an email saying "payment received policy active!" it was not actually received nor even processed by UHC and my policy was not active. UHC didn't process the payment until the next afternoon when my bank account no longer had transactions turned on. The second time, the very next day on a Friday, I called and asked for a reprocess and asked when EXACTLY the payment would be processed since I needed to know when to have transactions turned on. I was told reprocessing happens 12am-5am but that it wouldn't be until Monday or Tuesday. It pulled the very next day, Saturday, when I had my account transactions on hold so that the money would be there on Monday. So declined again. Today I tried to call for ANOTHER reprocessing, and when I finally made it to the right department (since you provide the same exact phone number for different departments. Literally look at your contact page, the numbers for dental and short term are exactly the same) of course the system was down. My policy has been cancelled twice in the very first week that I was supposed to have it, and your service reps don't even know when you process payments. This is completely and utterly unacceptable. I WORK in insurance and can't even figure out how to just pay my freaking premium to you. This is people's health you are playing with. Disgusting.