UnitedHealthcareReviews of unitedhealthcare.com

Uhc Healthy Benefits card . First I have to reset my new password everytime I try to check the balance. Second I can no longer use the app because they only have our home phone number and say the info which is correctly entered cannot confirm identity to add cellphone so we can use the app in store.3rd customer support is a joke . I used to be able to log in and order from home but the app kept trying to make us pay cash extra like the card didnt have enough tocover the cost i would delete items to lower the cost and the app would add more cash to the ammount we had to pay. They have some serious issues with this service and I really feel bad for any senior citizens who try to use this garbage.

I still can't get my prescription after a month and a half of fighting. It's the same prescription I've been on for 20 years. They don't want to pay for anything. Everything is a wild goose chase. There are no one phone call fixes it's weeks of back and forth, it's hell. This company is not even a real company, or at least they seem like they're not. Money you spend on doctor's visits doesn't count towards your deductible, I'm actually considering just not having health insurance because this is just stealing money for me every month

I have learned that they can say and do anything they want. The paying customer has no rights and no recourse. I have experienced too many problems and failures to correct those problems to list. They have beaten me into submission. They have caused me mental, financial and physical harm through their incompetence and disregard. I would like to write a useful review but I know now that it will not do anything. The only positive thing that could happen is this company going bankrupt.

Poorest excuse for healthcare. Denied all my quality of life meds. Now, they say I have to have cancer of the neck for them to approve the nerve blocks for migraine relief. My migraine meds are 3000 a month. I am a retired educator.....I have never had to suffer with migraines until now, when corrupt optum denied all my meds. My Neurologists are furious about this company. Everyone hates them. I hope Optum gets buried in the ground. They also denied my mental health meds, I've been on for 30 years. I have had to call the crisis line, because of suicidal thoughts. Optum doesn't give a s...about seniors. I despise UH and Optum. Hope they go bankrupt.

1. Prices of some drugs under AARP Medicare Rx Preferred from UHC (their most comprehensive plan) is higher than price at Amazon Pharmacy with no insurance, much higher than price with Good Rx coupon (specifically Prednisolone Acetate 1% eye drops $44 v. %15). 2. Pricing drugs on their web page is difficult, the results are uncertain - you may see the real price only after placing the order. 3. Their web page is clunky and unresponsive.

My wife was having a major shoulder issue to point she couldn’t raise her arm from a fall. They approved an X-ray and physical therapy. The therapist told she needs an MRI due to a possible rotator cuff tear. United DENIED HER REQUEST TO GET AN MRI. We went ahead and paid out of pocket for the MRI. Guess what she had a 90% tear took them an over a month to approve the surgery. We submitted a claim to get reimbursed for the MRI and they DENIED IT due to we didn’t follow proper protocol. The right hand doesn’t know what the left hand is doing. You speak to them and all of them tell you a different story. Stay away from United Healthcare a disgrace and pathetic Insurance company.

This company denies claims a year after first paying the provider for a customer when the customer moves from one location to another & having the same member id. They also do everything they can to keep from providing rewards benefits that are in their plan. Grievance procedure just tells you, we are so sorry, but too bad. I will never deal with United Healthcare again.

I do not have a Provider,I called and got CHINA,,, I felt bad,but I am 73 and could not Understand what these People were Talking about ???? I spent Two Hours and I do not have a Provider, nor a List or a Referral !!!!!! But I'm Old and United Healthcare DOESN"T Care at All. This is a sad way to live,