uniteddomains.com Reviews | Read Customer Reviews of uniteddomains.com

uniteddomains.comReviews of uniteddomains.com

4.5552 reviews
Internet & Software
210 Broadway, Suite 201, Cambridge, Massachusetts

Call Directions Website

uniteddomains.com

About uniteddomains.com

Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.

uniteddomains.com (uniteddomains.com) has 552 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: uniteddomains.com
Category: Internet & Software
Location: Cambridge, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Internet & Software, Massachusetts

uniteddomains.com reviews

552 approved reviews, newest moderated first

Rickard A.
Jun 2, 2017
Major problems worked out nicely
My account was locked because of some tehnical errors in the payment system. At first United domains was reluctant to help, but after some investigation they opened up my account again and even offered me back my domain for free for 5 years. I appreciate the gesture and I will be glad to contiune using them in the future.
Response from uniteddomains.comJun 7, 2017
Hi Rickard, thanks for giving us the opportunity to set things right for you. We know that mistakes happen, but when they come up we stop at nothing to remedy them fully and satisfactorily. Thank you so much for your business and feedback.
Report
David R.
May 27, 2017
Stress free!!
Very smooth process
Response from uniteddomains.comMay 30, 2017
Thank you very much for your feedback, David! We're thrilled you had a stress-free experience using United Domains. If you have any questions for us, please feel free to reach out anytime. Our contact page is here: https://www.uniteddomains.com/support/contact/. Thank you again.
Report
Addy Md. S.
May 26, 2017
I JUST GIVE RANDOM RATING BECAUSE I …
I JUST GIVE RANDOM RATING BECAUSE I DONT SEE ANY HELP FULL ON YOUR SERVICE FOR THE MOMENT
Response from uniteddomains.comMay 26, 2017
Hi Addy. We're happy to help you with whatever you need. Here's how you can contact us: During our business hours, you can call us at +1 617 863-3812 or chat with us by clicking the Help icon in the lower right corner of our website, entering your question, and selecting "Live Chat". If you can't reach us through these methods during our business hours, we are most likely assisting other customers, so please try again in a few minutes. You can also send us a support ticket here and we'll reply within one business day: https://www.uniteddomains.com/support/contact/ Last but not least, you can browse for answers in our Help Center here: https://help.uniteddomains.com/hc/en-us I hope this helps!
Report
Tim L.
May 25, 2017
Terrible ,so slow!
Terrible ,so slow!
Response from uniteddomains.comMay 25, 2017
Hello Tim. Your order took longer than normal to process because you entered fake contact details in your account, which violates Section 7.1 our terms of use. "NA 000000" is not a valid mailing address. As a one-time courtesy, your order was processed after we screened it. However, we will cancel and refund the order if you do not correct your contact info before 12:00 PM ET on Tuesday, May 30th. Thank you, and please let us know if you have any questions.
Report
F P W.
May 23, 2017
Smooth sailing all the way!
Smooth sailing all the way with nary a human contact! Who says anonymity is a bad thing?
Response from uniteddomains.comMay 23, 2017
We're happy to hear it! And if you ever find yourself sailing into choppy waters domain-wise, just give us a shout and we'll be glad to help. Thanks for your review!
Report
..
May 22, 2017
Had a really bad customer experience
Had a really bad customer experience - so much so that I am thinking about transfer services. To be told that I was wrong and that the customer service person didn't have time to discuss the matter made me feel United Domain's isn't as professional as I first thought. United Domain's are not the cheapest solution but I assumed most professional. That perception has shifted dramatically.
Response from uniteddomains.comMay 22, 2017
Hello, and thanks for taking the time to leave your review. Customer feedback, good and bad, is instrumental in our mission to continuously improve our services. I'm sorry to hear that your service experience was not up to par; this is not typical. We've reviewed your communications and we would be grateful for a chance to make this up to you -- I'm confident we will be able to do so. Thank you again. Best regards, Travis - Customer Relations
Report
Oleg E.
May 21, 2017
Fast and Friendly service
With United Domains, I have found a reliable partner in purchasing and managing my domains. Service is fast and friendly.
Response from uniteddomains.comMay 22, 2017
Oleg, thank you for sharing your feedback! We're proud to have your trust and are always here for you if you have any questions. Thanks once again!
Report
Customer
May 18, 2017
UnitedDomains is great!
UnitedDomains is great!
Response from uniteddomains.comMay 18, 2017
Thank you for the review! We're very proud to hear this, and we'll never stop working to make our services even better for you. Thanks again!
Report