UnishippersReviews of unishippers.com

There is a reason there are so many negative reviews. On 1/14/2025 I told Unishippers to close my account because of a terrible experience where they charged me and took more than a month to refund Over $3,000. Now I get a charge over a year later because a company (that I do business with) somehow used my Closed account. If an account is closed, it should never be charged, and the payment method should be deleted. update: the transaction has been voided but the invoice is open

Tried Unishippers for LTL years ago, but just found out they did small packages as well. Saved about 20% vs. my FedEx/UPS rates. Customer service team they have is white glove. Rather than calling 1-800 UPS I have a sales rep and a full team I get access to for claims or any issues. Great rates and was able to easily connect to my shipstation.

Solid company, gave my business access to much better UPS pricing than Shopify or ShipStation. I have been shipping for months & have seen 0 price discrepancies in my invoices.

Scam company. If you wanna get ripped off, this company is for you. They quote you one price to get the business, then 10x the cost and bill you for that amount. Weve been dealing with this company for over a year to get a resolution, every single time with a different rep who does not know how to resolve the situation. Finally got some one with somewhat of a head on their shoulders, who tried to make amends, took payment, said all is settled, only to be charged that amount twice and then have collections calling for more. This is the WORST broker ever to use. Stay away unless you dont mind paying for services that cost 10x more than other brokers can do it for. Dont get reeled in!!

Absolute SCAM of a company. I setup my account with Unishippers in Albany NY. In January 2025 I requested cancellation of my account and they acknowledged the cancellation request and then kept on charging my credit card monthly fees until August, which I asked them several times to stop. Spoke to their manager Matthew T. and he acknowledged that they over charged and said they would refund me. Been trying to get a refund from them since and now months later and multiple attempts to get my refund, they have stopped answering my emails and have not refunded anything.

I received a call from a representative from Unishipper, telling me that his company would give me UPS shipping rates lower than FedEx. I agreed to try their company. My first UPS order that I shipped using their shipping labels was for two boxes costing a total of $94.24. This was about the same as FedEx, but I decided to go with UPS. Imagine my horror when the invoice from Unishipper added a $30 invoice charge. When I called, they told me that that is a charge we discussed. I would remember that! Do not do business with this company.

No sense in using their class calculator. It's not correct. Last (2) shipments: Quote was $167.44 After it was reclassed $300.79. Quote was $213.19 After it was reclassed $333.45. Why get a quote from them if it's not even close???

I've had a frustrating experience with Unishippers due to persistent and unsolicited calls. Despite clearly stating I wasn't interested, they continued to reach out with repeated questions. The level of follow-up felt excessive and intrusive, making the experience more stressful than helpful.