Ken
good company to do buisness with
good company to do buisness with
Response from Unique Truck EquipmentApr 13, 2016
We appreciate the positive feedback. R DeWard
Unique Truck Equipment is listed under Auto Parts & Wheels in Grand Rapids, MI.
Unique Truck Equipment (uniquetruck.com) has 208 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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208 approved reviews, newest moderated first
Ken
good company to do buisness with
Response from Unique Truck EquipmentApr 13, 2016
We appreciate the positive feedback. R DeWard
Taylor
Great service on the phone. No confusion on returns. Ordering quick and easy!
Response from Unique Truck EquipmentApr 13, 2016
Taylor, we are glad to hear you had a positive experience. R. DeWard
Jean
Unique Truck Equipment provides great customer service! They also act as great advocates between their customers and equipment suppliers. Polly has been especially helpful throughout the years. Thank you!
Response from Unique Truck EquipmentApr 13, 2016
Jean, we work diligently to foster strong vendor relations which typically pays dividends for our customers as it did for you. Thanks for the feedback. Polly will love to hear that you appreciated her service. R. DeWard
Rick B.
I have had many dealings with Unique and they have always gave exceptional service. Tracy and David are always willing to help Me in researching new products and I have leaned on them many times to expedite rush orders for my Customers. This is how customer service is supposed be- a rare find in today's marketplace. I highly recommend this company.
Response from Unique Truck EquipmentApr 5, 2016
Thank you for the recognition of our service. We work very hard to ensure our customers have a good experience. I will share your thoughts with both Tracy and David. Thank you for your business. Ryan DeWard
Mike
From the time the phone was answered until the order was completed the experience was top notch. Have used Unique Truck in the past and will continue to do so in the future.
Response from Unique Truck EquipmentApr 5, 2016
Mike, we are glad to hear you had a good experience ordering from us. We look forward to next time. Ryan DeWard
Tommy
I bought wire welder thinking I was getting a good one, 10 days later received a "China built" overpriced welder. The minute UPS dropped it off I new it was not what I wanted. I can buy a comparable welder locally for half the price so why would I purchase one online. Immediately I called to return it and spoke to David who told me I could return it no problem but with a %15 restocking fee, I thought that was high since I hadn't opened it and he agreed that was high and said he would make some calls and see if he could get that lowered. Well a week later I received a email stating I could return it but for a 30% fee, that is not lowered. I called back and was told that is what it will be, wow. Well it looks like it cost me about $250 to look at the welder and send it back. They may have got me once but they won't get me again.
Response from Unique Truck EquipmentApr 5, 2016
Tommy, we apologize that we were unable to negotiate better terms with our suppliers. Unfortunately the restocking fees were unavoidable and we needed to pass them on to you. Ryan DeWard
Jon
Prices are not over inflated and ships quickly. What is advertised is what you receive.
Response from Unique Truck EquipmentApr 13, 2016
Jon, we are glad that we were able to provide you with a great experience. Thanks for the feedback. R. DeWard
Ross
ford axle seal driver is accurate and high quality item