Unique Medical SupplyReviews of uniquemedsupply.com

Ordered a Wheelchair and paid in full. Now 19 days later no Tracking number, no answer to phone calls, only one lame email on Jan. 5th that holiday delayed shipment. No other updates, no product. Opened claim in Norton Shopping Guarantee and they have heard nothing from this company. PURE SCAM ... deserves 0 stars and jail time. UPDATE 25 days now and NOTHING, even from the Norton Shopping Guarantee UPDATE DAY 26 ... Finally got response back from Unique after mentioning taking this to next level. Said that the Wheelchair was in backorder, UNFORTUNATELY I already talked to Medline about that, there were no backorders for any of the K1 Wheelchairs. Demanded full refund because wheelchair hasn't even been ordered yet. Buying directly from Medline now. Awaiting refund. Update Day 27 ... finally got refund, was like pulling teeth. Never again will we trust Unique Medical Supplies or Norton Shopping Guarantee. Medline order will be here in 5 days. Update Day 29 ... Medline at home has delivered the chair earlier today, 3 days faster then they expected. Thus proving no backorder. Will never order from Unique Medical again.

I place a monthly order for incontinence supplies for my handicapped son with this company. I paid 250$ six weeks ago for supplies which I never received. They are no longer responding to my emails or phone calls and appear to be out of business. Buyer beware!!!

I placed an order on 12/19/22 I have not received the items nor do I have a tracking number. I have made three phone calls asking for a return call as well as sent two emails. Calls remain unanswered and email was an automated response.

I am thinking this is a Fake company, I ordered a chair, that I cancelled the order the same day, they charged my credit card anyways and never returned the money, I opened a dispute with my credit card and still do no see the money, my credit card says is investigating, no need for all this stress.

The cane looks nice, but its quad base is uneven and very wobbly, and the cane is a bit heavier than it should be. I thought it was just a defect in that cane, but when I tried the second cane they sent me (exact same), I was presented with the same problem… an uneven base that could cause a serious fall if you land on a rock or hit an uneven structure in the sidewalk. Since it is welded at the base, it cannot be adjusted. However, the staff was wonderful in trying to rectify the problem. I really believe that this particular cane should be removed from inventory

Very fast efecient service

Arrived earlier than I expected Only had to put on the legs. Had used one before for my brother this one is even lighter in weight.

Fast and efficient