Stephen N.
Still have not received all items
Still have not received all items. Terrible Customer service!!!!!!
Unique Fitness Concepts is the leading source for all top quality exercise, fitness, and rehab equipment on the web today! We carry over 3,000 products in our new state-of-the-art warehouse to suit all of your lifting, fitness, and sports rehab needs! Polar, Schiek, Harbinger, Hampton, WaterRower, Schwinn, Stairmaster, Troy, York, Mueller, and Don-Joy are but a few of the over 100 top name brands we carry! So come browse online and experience our new website for a first class and secure shopping experience. Register today to be part of our online community to find out what's new and exciting in the fitness world. Our timely blog is chock full of informative and relevant exercise and fitness tips to keep your exercise program on the cutting edge. And don't forget to sign up for our newsletter to receive up-to-the-minute news, tips, and exclusive subscriber specials. If you are in the neighborhood, stop by and check out our well-equipped showroom filled with the latest and greatest equipment.
Unique Fitness Concepts (uniquefit1.com) has 1,046 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Stephen N.
Still have not received all items. Terrible Customer service!!!!!!
Paolo
The item (dumbbells) delivered to me was old and rusty
Jeff G.
So...ordered an adjustable dumbbell set and an additional 4 10 lb plates. Got the dumbbells in a few days--great service. But no plates. Website says the plates have shipped, Unique customer service doesn't answer my questions about the whereabouts of the plates, shipping info, tracking #, etc. Nothing, zip, nada. Tried checking with Troy, the manufacturer of the plates, but they had no way of finding my order with Unique's order number. Getting ready to dispute the charge for the plates.
Lidia S.
I ordered this product:TKO CARDIO PUMP SET 836CPS2 Received it, however the send me a used beat up, dirty, gross, weight set. They don’t answer phone calls, I send email, have not heard anything back. I am very disappointed.
Shyam A.
I have not received a tracking number yet!!
Response from Unique Fitness ConceptsApr 4, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can with the remaining staff that we still have available considering the unfortunate circumstances.
Thomas M.
I never received my purchase just the damn free t shirt .... reached out multiple times no answer , pretty pathetic this company would rip people off during a pandemic especially from someone that works in law enforcement sacrificing my life very day
Response from Unique Fitness ConceptsApr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can considering the extreme hardship.
Alan L.
I understand that there is stress and slowdowns due to the Covid-19 virus but i still answer my customers e-mails when they write to me requesting some sort of expected ship date. It has been over two weeks with no info on when my order will arrive.
Response from Unique Fitness ConceptsApr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can considering the extreme hardship.
Makenna
I did not receive any of the weights that I ordered, only the free T-shirt. The tracking label said all these items were delivered, there was no mention of any back ordering or late delivery. I will be trying to constant customer service again this weekend.
Response from Unique Fitness ConceptsApr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can considering the extreme hardship.