Unique Fitness ConceptsReviews of uniquefit1.com

Just got an email like 2 weeks later saying they finally shipped it.

Received one order. Still waiting on the other. Thanks.

I don't know how I'm suppose to feel about their service yet. So far I'm not impressed. I received an email with one tracking number for both the item I ordered and the freebie. The freebie was delivered to my mailbox because it was small and could fit. The larger item never arrived and could not fit in my mailbox. When I let the company know they reminded me of the delivery window, which I think was 5-7 days (which was not the issue). My issue was that the delivery notice made it seem like both items were successfully delivered. The company then said that the larger item had not shipped yet and they would email me when it does, with its own tracking number. It would have been nice to have that done in the first place. As of today I've heard nothing back from them. At the end of the week if I still haven't heard from them I will cancel the transaction with my bank. Communication, no matter the circumstances is key. Fingers crossed.

The price was terrific, but when I got this model, I realized it was the one with a wooden bottom and not the one with the metal insert, like at my PT's. Wood bottom only works well on a solid surface. You won't be able to balance this model at all on carpet.

Had issue , person on phone was very helpful. But i need to judge it on the whole experience . If she was not helpful it would be one star. I received someone else’s order with their packing slip and my name on the package label. Seems like a simple quality check , does the packing slip match the label on the box. I also had to make an extra trip to the post office to pick up a box that wasn’t mine because of this error. Waiting in line to get my box that really isn’t mine is not very pleasant.

The part that goes over the shoulder needs to fit tighter to your back so that it doesn't moved when squatting.

Poor customer service. Glad my order arrived in 1 piece. Won't be ordering through here again.

The product and delivery turned out great. My only complaint: The packing receipt included an offer of "10% off your next order." But the expiration date for offer was two weeks before I got the delivery. Or, as they used to say, "thanks for nothing."