Union Hardware ZimbabweUnion hardware is a leading hardware store in Zimbabwe specializing in selling tiles, paint, home appliances and building materials.
Union Hardware Zimbabwe (unionhardware.co.zw) has 136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Wisdom S.
The ease of purchasing online, the process is hustle free. Customer care is good. Twice I bought a wrong product and twice a got my refund without any problems. However I think there are areas for improvement. 1. There are a lot of your products which are not online. This could be improved. Get all your products online. 2. Instead of refunding and get through the whole purchasing process is it not possible to just change the product I want to buy
Tara Y.
Quick easy and the staff were amazing to deal with. Very fast service
Denys C.
Good customer service
Lewis
Really cool and great
Nellie Ndaizivei N.
By calling and reminding me to come and collect my goods
Response from Union Hardware ZimbabweFeb 23, 2024
Thank you for your review and shopping. Please shop with us again soon! Kind regards, Team Union
Douglas S.
Union Hardware was very helpful when I had a problem with a product I had purchased from them. Within a day the issue was resolved, the product was exchanged and delivered to my house. Great customer care!
Response from Union Hardware ZimbabweFeb 23, 2024
We appreciate your awesome review and hope you shop with us again soon. Kind regards, Team Union
Ennie Charity M.
I made an online purchase of some tiles but encountered some problems with the pricing. The staff in store was very helpful and we managed to resolve the issue. Special mention to the marketing team who identified the glitch in the system and assisted the floor management. I also got some building material in store and I commend them for the variety and quality. If you need to purchase building material of great quality without the hustle of delegating to someone, the website is easy to use and your products will be as they are online.
Response from Union Hardware ZimbabweFeb 11, 2024
Hi Ennie, Many thanks fo leaving us a detailed review. We appreciate you taking the time to write this out. We are also pleased to know you are happy with our service and team. We hope to shop with you again soon! Take care. Kind regards, Team Union
Bernadette J.
Good service/ as i was not sure of the bronze i needed for window frames- they helped me understand Also the guy who saved me when my order could not be printed- took me around and was of great helppo
Response from Union Hardware ZimbabweFeb 6, 2024
Thank you so much for taking the time to leave us a review, we are really happy that you are satisfied. Please shop with us again soon!
